Mac & Fulton Talent Partners
Denver, CO, USA
M&F Talent is looking for a VP of Sales for a client in hemp-based CBD products. Our client is well-established in the U.S. CBD marketplace, while leading the pack in pharmaceutical grade natural medicines.
One of the key goals of the VP of Sales is to optimize performance and sales-related KPI’s of all existing Sales Managers. Also, to integrate previous experience in sales-related roles with existing sales strategy to create enhanced strategic direction. Finally, leverage existing industry contacts and prior experience to increase speed at which company can increase revenue and other key metrics to sales performance.
Location: Denver, CO
Represent multiple sales channels
Take a leadership position to direct the current sales team while also supporting their needs based on existing systems and strategies.
Develop and deploy profitable business strategies in order to achieve and exceed their own annual KPI’s as well as those of the team they manage.
Through strategic direction and leadership, deliver a high level of top line revenue growth while also improving blended profit margins across the various sales channels.
Participate with sales team and other key managers in the organization to produce a) monthly and annual sale reports for the executive team, b) individual and sales team KPI’s, and c) annual sales budgets and forecasts.
Coordinate and work with the new product development team to bring new product ideas to the group as well as perform sales reports and forecasts specifically for new product launch planning.
Provide competitive and factual insights on market competition and trends within the nutraceutical and hemp industry.
Leverage existing industry contacts and knowledge to grow the company overall.
Interface with Marketing Director to achieve and drive continued sales and marketing initiatives.
Provide and/or coordinate team development and training for the sales team as well as improved onboarding processes.
Participate in hiring and recruiting of expanded sales team as the company grows.
Travel to participate in KEY industry trade shows as representative of company’s key management.
Have a “lead by example” mentality rather than a micromanager.
Be an excellent communicator.
7+ years of previous upper level management sales experience, preferably with CPG/FMCG experience, preferably in nutraceuticals or Hemp and/or OTC pharmacy distribution.
Demonstrated record of success and overachievement.
Motivated, adaptable and able to work with little direction.
Experience with Zoho CRM and Microsoft Dyamics (not requirement).
Comfortable in a fast-paced, growing, global company and able to adapt to change quickly
Passion and desire to gain success by helping people.
Great listening and problem-solving skills.
Well-connected in the food and/or beverage and/or dietary supplement industry with strategic relationships that will be leveraged in role.
Willing and able to travel as needed (unlikely to exceed 25%).
IT knowledge and experience (“computer savvy”)
Mac & Fulton Talent Partners
Rancho Cucamonga, CA, USA
M&F Talent has a client in hydroponics equipment manufacturing that is currently seeking a Customer Service Manager who will work at their warehouse in Rancho Cucamonga. Our client is an international leader in horticultural equipment, specializing in smart grow technology, water testing equipment, and environmental controls. As our client continues to grow their market share in the US and beyond, they are expanding their team with key employees.
Hydroponics Customer Service Manager
The primary duties of the job include providing outstanding customer service over the phone and email, keeping the shipping warehouse organized while coordinating inbound and outbound shipments, and other duties, as required. This job requires B2B customer service with clientele ranging from hydroponics stores to garden supply distributors. This person will play an integral role in the day-to-day operations, so a ‘can-do’ attitude and willingness to learn are essential.
Location: Rancho Cucamonga, CA
Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Communicate between company and vendor parties
Answer incoming phone calls, fielding questions related to order status and equipment functionality
Provide exceptional customer service for B2B clients
Oversee data entry related to incoming and outcoming shipments
Manage the general duties of the warehouse and office
Organize warehouse with forklift and other required machinery
Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
Controls inventory levels by conducting physical counts; reconciling with data storage system
Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
Contributes to team effort by accomplishing related results as needed
BA in Business Management or similar (preferred)
2+ years of customer service experience
2+ years of experience working in a retail hydroponics business, warehouse, or garden supply store (preferred)
Forklift experience and understanding of warehouse operations
Phone experience: inbound, technical questions, customer service
Ability to interact effectively with customers, management, and other employees
Ability to take direction from management and other internal employees
Computer experience including email communication, order entry, and related warehouse management programs
Experience working with inventory / warehouse software programs
Hard-working, reliable, self-motivated, and responsible
Ability to work in a warehouse, which includes lifting and other miscellaneous tasks
Mac & Fulton Talent Partners
Penticton, BC, Canada
M&F talent has a client in British Columbia who is looking to onboard an Analytical Lab Manager for cannabis production. The position will lead a talented team of scientists in order to provide professional analytical results to drive business decisions and ultimately the sale of cannabis products.
The Lab Manager is responsible for the timely execution of lab analyses and reporting in support of all biology research trials regarding cannabis. The research support may include method development and innovative solutions for novel analyses required in a rapidly evolving cannabis industry. The Lab Manager will maintain budget, work schedules, training, equipment, safety, methodology and documentation that collectively provide an efficient, service-oriented, reputable analytical laboratory. The Lab Manager interacts frequently with staff, customers and management during the process of research and development efforts.
Location: Penticton, BC
Provides laboratory information, products, and services by establishing preparation procedures; developing and implementing and performing analytical procedures; evaluating laboratory information; consulting with pathologists; reporting results.
Maintains laboratory equipment performance by establishing quality standards; developing operations, quality, and troubleshooting procedures; ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair.
Maintains laboratory supplies inventory by checking stock to determine inventory levels; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Maintains laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustment.
Maintains quality results by consulting with the team; performing proficiency surveys; reviewing quality control and quality assurance programs; making adjustments in policy and procedures; generating reports; maintaining records.
Maintains laboratory information system by identifying information needs and problems; recommending improvements; establishing priorities; testing; writing user manuals; training employees; maintaining security and confidentiality.
Implements new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; developing and performing parallel testing; monitoring progress.
Maintains laboratory staff by recruiting, selecting, orienting, and training employees.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Maintains laboratory staff results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Ensures laboratory certifications and accreditations.
Performs other essential tasks, projects, and responsibilities as required.
Leads all necessary regulatory reporting.
Operates under the Senior Vice President of Operations.
Minimum M.S. degree in a relevant field such as analytical chemistry, chemistry, etc.
5+ years in an analytical characterization laboratory.
Strong leadership skills. Able to maintain a highly collaborative environment.
Strong process management skills.
Skilled in working with plant biologists and technical experts.
Skilled in utilizing and a direct contributor to plant/agricultural research.
Skilled in use of Excel and Database systems.
Strong working knowledge of analytical techniques – UHPLC/MS, LC, GC, MS, ICP.
Customer service focused.
Good Laboratory Practices / Good Manufacturing Practices in relevant industry.
Effective verbal and written communication skills.
Scientific curiosity and personal drive.
Multilingual abilities considered an asset.
Motivational, energetic, forward thinking.
Outstanding leadership development, organizational awareness, and a commitment to excellence.
A very high degree of original thinking is required.