Assistant General Manager

Tap Room
Farmingdale, NY 11735
United States
Job Description

We are looking for an experienced and passionate Restaurant Manager to join our team. 

As a Restaurant Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.

To be successful as a restaurant manager, you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume various responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating greeting and serving restaurant guests, managing line staff, and supporting service. Below is a more exhaustive list of your expected duties.


  • Manage and oversee the entire restaurant operation

  • Deliver exceptional guest services 

  • Ensuring guest satisfaction

  • Manage restaurant’s tech stack.

  • Respond efficiently to customer questions and complaints

  • Organize and supervise shifts

  • Manage and lead staff

  • Develop hourly and salary staff

  • Hire new employees

  • Terminate employees when necessary

  • Training and evaluating staff performance

  • Manage food cost, forecast requirements, and maintain inventory

  • Manage restaurant supplies including smallwares

  • Control costs and minimize waste

  • Create and nurture a positive working environment 

  • Implement innovative strategies to improve productivity, sales, and food quality.


  • Ideally, 2+ years of experience as a Restaurant General Manager or similar role

  • Ideally, 2+ years of experience in customer service management

  • Extensive food and BEER knowledge(preferred)

  • Computer literacy

  • Familiarity with restaurant management software

  • Experience in event planning

  • Strong leadership, motivational, and people skills

  • Good financial management skills

  • Critical thinker and problem-solving skills

  • Team player

  • Good time-management skills

  • Great interpersonal and communication skills 


About Upstream Hospitality

Upstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality. When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do most positively.

Forming in 2019, the Upstream Hospitality Group parent company was created to join its businesses under one umbrella to create not just a group but a large integrated family. Upstream Hospitality Group comprises thirteen locations across many brands, including Tap Room, Bango Bowls, Salt Shack, OVerlook, The Boat Yard, and Surf Shack. All reside in the state of NY, with most on Long Island. It is not uncommon to see our employees working at more than one of our many locations, giving our loyal customer base familiar faces to look forward to seeing all year round.

Upstream Hospitality Group includes something for everyone, whether you want to go to Tap Room to watch the big game or escape to the beach at Boat Yard to feel like you are on a tropical vacation. On the go and want a quick cold brew or açai bowl? Bango Bowls is the way to go!

Whether it be a new location or a new concept, one thing for sure is that there will always be something new to look forward to.

Complete our short application today!

Compensation: $60,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.