Careers at UA

Job Posted 8/23/2023
University of Agriculture Faisalabad (UAF)
Anchorage, MD
United States
Category Farming Jobs
Job Description

International Student Services Coordinator

  • Job Number:525323

  • Classification:Student Services Professional 3

  • Grade:Grade 79

  • Work type:On Campus, Staff Full-time

  • Administrative Unit:University of Alaska Anchorage

  • School/Business unit:UAA VC Student Affairs

  • Location:Anchorage

  • Categories: Administrative/Personnel, Student Affairs/Services

Position Summary:

The International Student Services (ISS) office is a new department that will be responsible for the coordination and development of international programs and services at the University of Alaska Anchorage including, but not limited to, international student admissions and compliance, international student support including programming, community building, and belonging, study abroad, international alumni relations and development, and faculty engagement in partnership with the Provost’s Office. This position will report to the Vice Chancellor of Student Affairs .


-Assist the Vice Chancellor of Student Affairs in the development of a comprehensive assessment plan to assess all ISS recruitment, enrollment, retention, programs, services, student development and student success
- Assist the Vice Chancellor of Student Affairs in determining measurable goals, benchmarks, and outcomes for ISS
- Complete an annual assessment report and end of year report for ISS
- Work with the Vice Chancellor of Student Affairs to compile necessary data for assessment reports

- Facilitate a campus working group to identify needs and growth areas to support international students at UAA
- Assist the Vice Chancellor of Student Affairs in developing and implementing aa needs assessment and development plan for ISS
- Collaborate and assist in efforts to provide education, training, and engagement around international student experiences, needs, and culture to UAA community as needed, and in partnership with the Chief Diversity Officer, Multicultural Student Services, and other departments across campus- Conduct outreach to nurture and expand relationships with prospective and current community partners, school districts, and global communities
- Seek out and develop collaboration opportunities with UAA colleges and departments across campus
- Work with the UAA Advancement team to identify, secure, and track external funding for student support within ISS
- Work closely with the admissions and recruitment teams, as well as faculty where appropriate, to recruit international students

35Student Engagement, Retention, and Success
- Responsible for promoting student engagement, belonging, and resiliency among international students in collaboration with MSS, SEI, community organizations, and alumni
- Develop and implement programs and services that promote holistic curricular and co-curricular student success for the targeted populations including first year experiences and retention of students through completion in collaboration with MSS, First Year Experience, and other SEI departments
- Conduct one-on-one mentoring meetings with students
- Design and implement culturally responsive programming in collaboration with MSS
- Advocate for international students across campus as needed

Knowledge, Skills, Abilities:

  • Experience in an international education setting (language school, high school, private school, community college, or university).

  • Demonstrated ability to cultivate collaborative, professional, and friendly relationships with internal and external constituencies.

  • Strong public speaking, verbal, and written communication skills; with the ability to communicate professionally and effectively at all organizational levels, and with diverse ethnic and cultural constituents.

  • Ability to prioritize, manage and complete multiple tasks effectively with a high level of efficiency and efficacy.

  • Demonstrated excellent organizational skills, attention to detail, professional demeanor, and interpersonal communication skills.

  • Ability to create a supportive, “home away from home” environment for all international students regardless of major or background.

  • Experience initiating and fostering relationships with multiple stakeholders.

  • Knowledge of the challenges facing international students and communities.

  • Successful experience working with diverse student populations including first-generation and/or international students.

  • Demonstrated knowledge of diversity, inclusion, access, and multicultural issues in educational environments as well as proven background using multicultural competency.

  • Experience working with diverse populations of students, parents, staff and university community members to create inclusive environments as well as demonstrated ability to promote effective communication among diverse populations.

  • Experience in assessment of services activities and proven knowledge of the use of information to improve functions, services, and programs.

  • Ability to manage sensitive and confidential student records/information.

  • Experience working collaboratively with stakeholders towards common goals and outcomes.

Required Experience & Education:

Bachelor’s degree and one or more years of relevant experience required.

Applicants must have experience in coordinating or working within international services preferably in a college or university setting.

Minimum one year of progressively responsible relevant experience, or an equivalent combination of training and experience. Work experience must include demonstrated good judgement, discretion and awareness of and sensitivity to the interests and concerns of international, first generation, and other marginalized populations.

Master’s degree or higher level in Student Affairs, Education, Counseling, International Studies, Human Services, Public Administration or related field from a postsecondary institution whose institutional accreditation is recognized by the U.S. Department of Education is preferred.

Salary Information:

This is a full-time, 12-month, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA staff salary schedule, Grade 79, based on education and experience.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.

Applications will be reviewed on a rolling basis until a successful candidate is identified.

Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

ISS will provide services that meet the diverse needs of the UAA global community and offer programs which foster global perspectives and diplomacy, intercultural awareness and international goodwill. This unit will serve as UAA's central source of information and support services for incoming students, outgoing students on study abroad programs, faculty engagement. ISS will work with all areas of the university to identify and meet the unique needs of its constituencies and to provide opportunities for all members of the campus community to develop effective skills and perspectives for global citizenship and leadership.
The position will assist the Vice Chancellor of Student Affairs in conducting a needs assessment to help determine the direction of the International Student Services office. The coordinator will also work closely with numerous stakeholders to increase student recruitment, engagement, and retention among international students at UAA. They will coordinate efforts surrounding service models and general student support. They may serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) for F-1 and J-1 programs and ensure compliance with SEVIS regulations.
They provide support to students throughout their time at UAA.
The incumbent assists in operational duties as they affect the functioning and needs of the International Student Services Office.


*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Stephanie Brown, Student Affairs HR Coordinator, at

Advertised: Alaskan Daylight Time

Applications close: