Chief Operating Officer

Job Posted 8/23/2023
Trust Automation
San Luis Obispo, CA
United States
Job Description



Please take notice that Trust Automation and Trust Children’s Center(“Company”) collects certain personal information about you. This Notice describes the categories of personal information the Company collects and the purposes for which they are used in accordance with the California’s California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).

The law provides California applicants and employees with certain rights with respect to the personal information collected from them, including the right:

  • To delete personal information.

  • To correct inaccurate personal information.

  • To access personal information.

  • To know what personal information is sold or shared and to whom.

  • To opt out of selling or sharing of personal information.

  • To limit use and disclosure of sensitive personal information.

  • Not to be discriminated or retaliated against for exercising rights under the law.

The Personal Information That We Are Collecting. We are collecting the following personal information:

  • Identifiers, such as name, government-issued identifier (e.g., Social Security number), and unique identifiers (e.g., employee ID);

  • Personal information, such as real name, signature, SSN, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, passport number, federal identification authorizing work in the United States, access and/or passcodes, insurance policy number, education, employment, employment history, bank account number, other financial information, medical information, or health insurance information;

  • Characteristics of protected classifications under California or federal law, such as age, marital status, gender, sex, race, color, disability, citizenship, primary language, immigration status, military/veteran status, disability, request for leave, and medical conditions;

  • Commercial information, such as transaction information and purchase history (e.g., in connection with travel or other reimbursements or purchases from Company);

  • Internet or network activity information, such as browsing history and interactions with our online systems and websites;

  • Geolocation data, such as device location from usage of the Company’s devices;

  • Biometric information related to access to the Company’s secured access points;

  • Audio, electronic, visual, and similar information;

  • Professional or employment-related information, such as work history and prior employer;

  • Non-public education information;

  • Inferences drawn from any of the personal and sensitive personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

Personal information does not include:

  • Publicly available information from government records.

  • Information excluded from the CCPA’s scope, like:

    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;

    • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

The Company does not currently employ, or anticipate employing, anyone under 16 years of age, the Company does not collect any personal information related to anyone under 16 years of age.

 Where We Get Your Information From. The Company collects information about you from the following sources:

  • You;

  • Prior employers, references, recruiters, job-related social media platforms;

  • Third-party sources of demographic information;

  • Third-party companies, such as background check companies, drug testing facilities, licensing and credentialing organizations;

  • Claim administrators and investigators.

Depending on Company’s interactions with you, the Company may or may not collect all of the information identified about you.

 How Your Personal Information is Used. We may use personal information for the following purposes:

  • Recruiting and retaining employees.

  • Collecting and processing employment applications, including confirming eligibility for employment, background and related checks, and onboarding.

  • Employee benefit plan and program administration.

  • Leave of absence administration.

  • Compensation administration and compliance, including payroll, bonuses, reimbursements, etc.

  • Maintaining personnel records and complying with record retention requirements.

  • Communicating with employees and/or employees’ emergency contacts and plan beneficiaries.

  • Facilitating and administering the use of Company’s property and resources, including Company’s information systems, electronic devices, network, and data, and preventing unauthorized access of such.

  • Workplace health and safety compliance.

  • Ensuring employee productivity and adherence to the policies.

  • Investigating complaints, grievances, and suspected violations of policy.

  • Complying with applicable state and federal laws, including labor, employment, tax, benefits, workers compensation, disability, equal employment opportunity, workplace safety and related laws.

  • Exercising and defending legal claims.

  • Any other purposes authorized by the California Privacy Protection Agency, California law, or federal law.

The Company may or may not have used personal information about you for each of the above purposes.

The Company will retain your personal information no longer than is reasonably necessary to comply with the business or commercial purposes stated above or as required by law.

Sharing of Personal Information.  The Company may share personal information with third parties in connection with the performance of our services and business operations, as permitted or required by applicable law. For example, we work with third parties that provide services to us and partner with third parties to develop, operate, deliver, maintain, improve, enhance, and protect our services and in connection with other operations. Those parties can include, but are not limited to:

  • Website hosting or information technology consulting service providers;

  • Data analysis service providers;

  • Legal service providers;

  • Accounting service providers;

  • Administrative service providers;

  • Security service providers;

  • Application service providers;

  • Benefits providers;

  • Occupational health providers;

  • Insurance providers;

  • Travel service providers;

  • Payroll service providers;

  • Telecommunications and messaging services.

We may also disclose your personal information for other purposes permitted by law such as to:

  • Comply with applicable laws;

  • Respond to governmental inquiries or requests;

  • Comply with valid legal or administrative processes.

The Company does not sell any personal information the third parties. 

Employee Rights Related to Personal Information.  The CCPA and CPRA provides consumers with specific rights related to their personal information collected by a business. This section describes those rights and explains how to exercise those rights.

Access and Data Portability Rights.  You have the right to request that the Company disclose certain information about its collection and use of your personal information over the past 12 months. Once the Company receive and confirms a verifiable consumer request, the Company will disclose:

  • The categories of personal information collected about you.

  • The categories of sources for the personal information collected about you.

  • The business or commercial purpose for collecting your personal information.

  • The categories of third parties with whom we shared your personal information.

  • The specific items of personal information collected about you.

  • If the Company disclosed your personal information for a business purpose, a list identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights.  You have the right to request that the Company delete any of your personal information that Company has collected and retained, subject to certain exceptions. Once the Company receives and confirms a verifiable consumer request, Company will delete your personal information from its records, unless an exception applies.

Specifically, we may be unable to delete personal information if retaining the information is necessary to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. Debug products to identify and repair errors that impair existing intended functionality.

  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

  • Comply with a legal obligation.

  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights.  To exercise your access, data portability, and deletion rights described above, please submit a verifiable consumer request to the Company by one of the following methods:


Mail:          Trust Automation Human Resources

                  125 Venture Drive, Suite 110

San Luis Obispo, CA 93401

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. A parent or guardian may make a verifiable consumer request related to a minor’s personal information.

Non-Discrimination.  The Company will not discriminate against an Employee for exercising any of their CCPA or CPRA rights.

Contact Information

If you have any questions or comments about this Notice, the ways in which we collect and use your personal information, please do not hesitate to contact us at:


Mail:          Trust Automation Human Resources

                  125 Venture Drive, Suite 110

                  San Luis Obispo, CA 93401

Trust Automation
Trust Automation has over 30 years of experience in standard and custom products. Our 
standard products include brushless permanent magnet motors, linear drives, digital 
drives, RF based counter drone technologies. Our custom products include, high 
performance electric motors, high density digital drives, and electromechanical 
assemblies. We design, sustain, and manufacture products for 100’s of customers in the 
demanding Defense, OEM Semiconductor Capital Equipment, and Industrial Automation 
Trust Automation is an equal opportunity employer and committed to attracting, hiring, 
developing, and retaining a skilled, productive, and diverse workforce, personnel with 
competencies and experience related to the regional and State population. Every employee 
has an “at-will” relationship with Trust Automation. This means that employment with Trust
Automation is at the mutual consent of the employer and the employee and is subject to 
termination by either party at will, with or without cause or advance notice.

Job Summary
The Chief Operating Officer (COO) is a senior executive tasked with overseeing the strategic 
initiatives which drive our consistent growth, and the day-to-day administrative and operational 
functions of the business. The COO will report directly to the Chief Executive Officer (CEO) and 
is considered to be third in the chain of command behind the CEO and CFO. 
The ÇOO focus is shared between Strategic and Tactical. Strategic initiatives forward look to
improve productivity, allow controlled safe business growth, and leverage over 30 years of 
relationships in our industry. Tactical day to day business administration and operational 
functions keep the Trust Automation Operations Team on track and working effectively together. 
There is some level of Trust Automation’s internal affairs which will fall to the COO, while these 
internal affairs are shared amongst the CEO, CFO, and COO, any one of the three needs to be 
prepared to lead for a specific project.

The COO will architect operations strategies, communicate policies to employees, and 
help Human Resources build out the core teams. The COO will help lead change along with 
appropriate department partners including the spearheading of new initiatives. The COO will 
also serve as a mentor to subordinate and/or newer organization team members.

Strategic Duties and Responsibilities
• Demonstrate a passion and commitment for the Mission and Core Values of Trust 
• Work with CEO and CFO on strategies for safe growth, business expansion approaches, 
balanced division of resources both locally and at other facilities in the US.
• Draw upon their past experience and resources to propose improvements to our facilities 
productivity while minimizing impact to culture.
• Draw upon their experience to work with the CFO and VP of Human Resources on 
employee growth, retention, career paths.
• Work collaboratively with Leadership on best near term and long term approach to volume 
product sales in our Industrial and Industrial Automation markets
• Work with Materials Leadership, Finance Leadership, and Manufacturing Leadership on 
how to improve supply chain constraints and interruptions.
• Responsible with CEO for acquisition functions: targeting, analysis/modeling, negotiating, 
legal review, acquisition financing, liability review, integration planning and integration after 

Tactical Duties and Responsibilities
• Demonstrate a passion and commitment for the Mission and Core Values of Trust 
• Allocate the resources department managers need, such as funds, labor, and equipment,
to ensure they meet their goals.
• Provides timely, accurate and complete reports on the operating condition of the company.
• Responsible for end-to-end supply chain operations.
• Provide guidance and expertise in the establishment of new operating procedures and 
instructions as they relate to system operations and the technical support needed to comply 
with governmental and contractual requirements.
• Create solutions to production problems to increase efficiency in established markets.
• Provide guidance on cost savings to increase operating margins through detail analysis of 
materials handling, and production processes.
• Responsible for ensuring effective quality improvement and performance management.
• Promote and support the attitudes, behaviors, knowledge, and skills necessary to work 
respectfully and effectively with each other as well as demonstrate the ability to address the 
needs of the clients and customers Trust Automation serves.
• Follow Occupational Safety Health Administration (OSHA) regulations pertaining to safety 
and the use of equipment/machinery.
• Ensures Trust Automation provides the highest level of services to clients.
• Keep abreast of external developments affecting Trust Automation’s operations and 
services and collaborate with the CEO and CFO in developing strategies and plans in 
• Oversee Trust Automation’s Performance and Quality Improvement Plan across all 
departments ensuring they are in alignment with county, state, federal
regulations/guidelines; ensure policies and procedures are relevant.
• Assure manufacturing and supply chain compliance with all applicable laws, regulations, 
and professional standards. 
• Initiates and manages effective reporting processes to continuously monitor, adjust and 
achieve progress against goals.
• Assures adequate staffing and reviews organizational structure to ensure continued 
Company growth.
• Responsible for the hiring, evaluation, and discipline of all direct reports. Consults with
CEO and Human Resources in arriving at decisions on hiring and termination.
• Manage the development of a data/performance management department and establish 
short and long-term goals to ensure the company is consistently addressing strengths and 
• Collaborate with the Chief Financial Officer on formulation of annual company financial 
goals and objectives.
• Guide the company’s efforts to ensure proper technology infrastructure and systems to 
collect, analyze and report key program and operational data.
• Assist the CEO in the daily operation and administration of Trust Automation and oversee 
organizational operations when the CEO is absent.
• Maintain confidentiality as required by Trust Automation’s contracts, HIPAA, and other 
regulatory agencies.
• Responsible for the functional areas of: Manufacturing Engineering, Production, Materials, 
Purchasing, and Quality. 
• Responsible for maintaining a high-performance level for the entire production operation as 
measured by on-time delivery, returns, scrap, defects, product development achievements, 
Facilities upgrades/additions, effective material and production management, effective 
acquisition integration, safe production of product, maintaining/achieving good standing 
with various regulatory agencies. 
• Responsible to travel to scheduled customers, offsite meetings, trade shows, business 
• Other duties and special projects as assigned.

Position Requirements
• A strong leader who can collaborate effectively with senior management colleagues and
develop excellent professional relationships.
• Must be able to build relationships with subordinates, peers, suppliers, and customers. 
• Minimum of 10 years of experience in staff supervision of multiple layers is required, to 
include hiring, performance management and daily supervision.
• 10 years of progressive management experience in a regulated manufacturing environment
• Substantial experience in translating proven development theories, principles, and concepts 
into programmatic objectives by strategic planning methods.
• Proven ability to effectively lead, manage, train, and motivate assigned staff.
• Ability to read, write and communicate effectively in English.
• Ability to read, analyze, and interpret common scientific and technical journals, financial
reports, and legal documents.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, 
or members of the business community.
• Ability to effectively present information to top management, public groups, and/or boards of 
• Ability to work with mathematical concepts such as probability and statistical inference.
• Must be proficient in use of computer software including Microsoft Outlook, Microsoft Office 
applications and other similar programs.
• Must be able to work towards direction set by the CEO and CFO and be able to make 
decisions towards those goals without close daily guidance.
• Excellent communication, analytical ability, and time management skills
• Must have good working knowledge of company finance.
• Bachelor's degree from four-year college or university required.
Master’s degree in business administration preferred.

Physical Requirements
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential

• Hearing and speaking to exchange information in person, on the telephone or virtually.
• Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator, or
assemble/manufacture intricate items.
• Seeing to read a variety of materials.
• Sitting or standing for extended period
• Physical agility to lift 20 pounds to shoulder height.
• Physical agility to lift, carry, push, or pull objects.

Pay/Salary Information
Pay scale for this position - $215,888.00 to $270,000.00 annually


By submitting your application you acknowledge that you have read and understand the information provided within. You certify that the information contained in this application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire, or for discharge should you be hired. 


United States