Clinical Service Representative - MA - Farmington Hills

WellStreet
Farmington Hills, MI 48336
United States
Category
Job Description

• Prepare patient(s) for and assist with examination and/or treatment


• Perform triage and obtain vital signs


• Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)


• Collect and maintain all patient and business documents while always maintaining confidentiality


• Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs


• Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal) 


• Start an IV, place a catheter and perform splinting when needed/directed


• Perform various other clinical, aseptic and/or basic laboratory procedures


• Document within Electronic Medical Record (EMR) all medical interventions timely and accurately


• Train and assist with our Occupational Medicine service line utilizing our current EMR system, drug screening, breath alcohol testing, audiograms, respiratory fit, pulmonary function testing and/or abiding by the systems and/or protocols set forth by WellStreet  


• Understand and enforce standard health care regulatory requirements


• Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers


• Always ensure HIPAA and OSHA compliance


• Perform office procedures including all general administrative duties; ability to operate all office medical equipment


•  Required to travel to various locations as needed based on staffing and volume


•  Other duties as assigned


 


EDUCATIONAL REQUIREMENT & QUALIFICATIONS:


A qualified candidate for this role must possess one (1) of the following:


• Successful completion of a MA, LPN, EMT, RN or X-Ray Technology program from an accredited institution OR


• Two years of relevant healthcare experience; urgent care or emergency department OR


• Possess a Medical Assistant Certification (CMA, RMA, CCMA etc.)


• We are willing to train new, stellar graduates!


• Must be proficient in venipuncture and injections.


• Must have knowledge of clinical procedures, medical anatomy, and physiology.


 


PHYSICAL REQUIREMENTS:


• Required to work 12 hours shifts, weekends and holidays


• Required to sit, walk, reach with hands and arms throughout workday


• Finger dexterity and hand coordination required 


• Occasionally required to lift moderate weight (20-40 pounds)


• Specific vision abilities required including close vision, distance vision, and ability to adjust or focus

Employer