Customer Care Coordinator

Job Posted 8/23/2023
American Agcredit
Stockton, CA 95202
United States
Category Farming Jobs
Job Description

Reporting to

Regional Operations Manager based in California

Main responsibilities and tasks

  • Manage many detail-oriented customer orders in a fast-paced environment

  • Coordinate with vendor /supplier and customer to execute orders in a timely and cost- effective manner

  • Support sales managers in creating confirmed orders to be sent and signed by customers with attention on accuracy

  • Resolve reconciliation and pricing issues

  • Communicate professionally and appropriately within the American Agcredit Group and with outside customers and vendors

  • Additional projects as needed

Candidate's Profile

  • Bachelor Degree preferred

  • Minimum of 1-2 years of work experience, in cross trade and logistics functions (logistics, supply chain, cross trade experience)

  • Customer orientated, excellent administrative, communication and presentation skills

  • Ability to multi-task, prioritize and manage time effectively

  • Experience with all MS office applications (Outlook, word, Excel, PowerPoint)

  • Knowledge of International Commerce

  • Experienced in Letter of Credit management

Compensation and Benefits

    • Office timings: 9 am to 6 pm from Sunday to Thursday

    • Salary will depend on the candidate's experience

    • Vacation days: 10 working days / year

    • Annual discretionary bonus on performance and company profits

    • Health insurance entirely paid for the candidate only by the company

Company Description:

Headquarters Santa Rosa, CA

Size 501 to 1000 employees

Founded 1916

Type Company - Private

Industry Lending

Sector Finance

Revenue $50 to $100 million (USD)

Competitors Wells FargoRabobank