NRDC is a non-profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Beijing; Bozeman, Montana; Chicago; New Delhi; New York; San Francisco; Santa Monica; and Washington, D.C.
NRDC is seeking a Data Management Reporting and Analytics Specialist to work with the Development Donor Systems team in a hybrid role in a NRDC office.
This position will be responsible for producing reporting and analytics for the Development department. The specialist will work with Development stakeholders and the IT CRM Data Infrastructure team to solicit business requirements to implement data visualization reporting solutions and data insights on Salesforce and Tableau, performing deep and insightful analysis, articulating results, and providing actionable data driven recommendations to Development leadership and others across the department and the organization.
The specialist will also contribute to the implementation of data standards and best practices that will ensure data integrity within Salesforce to fully optimize our revenue, prospect research, and moves management processes by working with internal and external stakeholders, including but not limited to Finance, CRM, IT, implementation consultants, and managed services providers.
- Take responsibility for complex reporting, data visualization, and analysis for Development department using Salesforce, Tableau, SQL, Apsona, and our data warehouse, Snowflake
- Develop and maintain oversight of data architecture modeling that supports complex reporting functions and data visualizations
- Forecast revenue using Tableau predictive analytics, creating regular reporting for Development and Organizational Leadership to review on a monthly, quarterly, and annual basis
- Track industry analytics to benchmark against
- Develop interactive dashboards that effectively communicate fundraising performance and moves management related data including prospecting pipeline
- Articulate analysis, including interpretation and presentation of data, to all levels of management and staff
- Provide a timely response to internal cases and other user requests for reporting needs
- Build strong and effective relationships with Development leadership and other stakeholders. Act as the point of contact for reporting and analytics projects, working collaboratively to build and support business process and related functionality
- Perform data integrity reporting to identify and resolve root cause data quality and process issues
- Write and maintain robust documentation of all data processes, models, and workflows.
- Train teams on Tableau and help to build broader knowledge base across department by teaching users and documenting use cases
- Other duties as assigned
- No direct people management, however, it is expected that this role will collaborate and serve as a leader within the team and educate colleagues and stakeholders
- At least 5+ years related nonprofit development experience required
- Salesforce expertise and administrator certification required
- Expertise and 5+ years of experience in Tableau, analytics, and data visualization and presentation required
- Experience in writing and optimizing SQL queries using Enterprise databases like PostgreSQL, SQL Server required
- Advanced Excel and Powerpoint or similar, Lucidchart, Visio, required
- Experience with MS Office Suite, Google Docs, Quip preferred
- Bachelor’s degree or equivalent required
- Training and documentation experience preferred
- Excellent communication skills, including the ability to translate data analysis, project and technical details to stakeholders, senior management, and other technical teams
- Expert business and data analysis skills
- Expert ability to draw concise, well supported recommendations based on detailed analysis of a given issue
- Knowledge of nonprofit Development practices and moves management terminology
- Knowledge of fundamentals of nonprofit finance as it relates to fundraising tracking and reporting
NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under-represented in the environmental movement.
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We offer competitive salaries, excellent benefits, and a supportive working environment. Salary is based on a nonprofit scale and is commensurate with skills and experience. Internal equity will be reviewed and considered to determine a final offer. For this position, the salary range is $100,000 to $111,000.
Our offices are open and we are operating in a hybrid model. We offer NRDCers flexibility, and we ask them to come into the office and spend meaningful time there in collaboration with their colleagues. We call this purposeful presence.
As a science-based organization, NRDC aims to do our part to help contain the COVID-19 public health crisis. For the sake of health, safety, and equity, we ask that people be vaccinated unless they have an approved medical or religious accommodation or other exemption in accordance with state and local law. We consider a person to be vaccinated two weeks after receiving one full course of a CDC-approved vaccine. In accordance with state or local law, new hires will be asked to attest to vaccination, those wishing to do so may request medical or religious accommodations or other exemptions via NRDC Employee Relations. NRDC treats all vaccine-related data confidentially, in keeping with local, state, and federal laws.