Data Processing Analyst 1

Louisiana State University and Agricultural and Mechanical College
Baltimore, MD
United States
Category
Job Description

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Job Posting Title:

Data Processing Analyst 1

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM VetMed - FA - Computer Services (Dr. Eric Seneca (00011041))

   

Work Location:

2106 Veterinary Medicine

   

Pay Grade:

Professional Hourly

   

Job Description:

The incumbent will play a role in maintaining and supporting the global desktop environment for LSU Vet Med. This support will include a suite of desktop applications including, but not limited to, Windows and Macintosh Operating Systems, MS Office, remote access and anti-virus applications. The successful candidate will support computer hardware including PC's, laptops, printers, scanners, and other devices. Strong customer service skills are a must for dealing with faculty, staff and students. 

Job Responsibilities:

50% - This person will set-up and maintain desktop and laptop computers, support classroom technology and maintain distance education facilities and infrastructure. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Promotes quality customer experience, honest and committed customer care.

45% - Perform basic troubleshooting of printers, copiers, fax machines, and all-in-one units. Performs basic troubleshooting of audio visual equipment for classroom support. Train users to utilize the workstation software efficiently. Use of remote control tools to resolve issues for customers located outside of the corporate campus. Build, configure, and deploy equipment for new hires. Pick up and store equipment in a secured location following documented process. Deploy new hardware / upgrade existing hardware (add memory, larger monitor, etc.). Adhere to asset tracking processes.

5% - Other duties as assigned.

Minimum Qualifications:

Bachelor's degree and some coursework or experience in related area.

Preferred Qualifications:

Bachelor's degree in computer related field and 0-3 years of experience in related field.

Special and Physical Qualifications:

FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Required to be capable of lifting up to 50 pounds, standing, sitting, walking, bending, reaching above the shoulder, reaching below the shoulder, vision near sight, vision far sight, crawling, twisting, pushing/pulling, grasping, and squatting.

   

Additional Job Description:

Special Instructions:

Please provide your cover letter, resume, and three professional references including name, title, phone number and e-mail address. A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire.

Please attach ALL required documents under the "Resume/CV" section of your application.

   

Posting Date:

August 4, 2023

   

Closing Date (Open Until Filled if No Date Specified):

  

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Remote Work - Positions approved to work remotely outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

   

Essential Position (Y/N):

N

   

LSU is an Equal Opportunity Employer:

LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU’s Diversity Statement and Roadmap. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management (hr@lsu.edu).

   

HCM Contact Information:

Questions or concerns can be directed to the LSU Human Resources Management Office at 225-578-8200 or emailed HR@lsu.edu