Digital Marketing Advisor- Shared Capability Lead

Job Posted 8/23/2023
650 FedEx Services
Baltimore, MD
United States
Category Marketing Jobs
Job Description
60 FedEx Parkway 38017 Collierville,Tennessee United States of America

RC650311 Digital Marketing Advisor- Shared Capability Lead



Be part of where now meets next and help us keep the world connected. As a member of our team, you’ll play a meaningful role in keeping our global economy moving and shaping the future of commerce. Enjoy working for a global leader in innovation that offers a competitive salary, flex work environment, and great benefits.  Our company focuses on employee development and internal advancement with many of our roles being filled by internal hires – meaning regardless of where you want to go with your career, FedEx has opportunities for you!

Job Description

  • Under minimal supervision, this position plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the company’s product and service portfolio.

  • Conduct market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.

  • Provide subject matter expertise to support strategic priorities.

  • Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.

Skills/Knowledge/Experience Considered a Plus:

  • Technical Product Management with demonstrated competency leading the evolution of technical or data-centric products and/or applications to drive innovation.

  • Strong business and technical acumen preferred including the ability to work with IT organizations.

  • Experience in Innovation and Change Management including a demonstrated track record of leading across a broad coalition in a complex, cross-functional business environment to drive differentiation.

  • Understanding of supply chain management, logistics and customer centric solutions.

  • Proficient in SAFe/Agile, Business Agility methodologies.

Work Location/Domicile:

  • This position may be based in Collierville, TN , Harrison, AR, Plano, TX, Brookfield, WI, or Pittsburgh, PA


  • Relocation assistance may be available based upon business needs.

Minimum Qualifications:

  • Bachelor's degree or equivalent experience in marketing, finance, computer science, engineering or related business discipline.

  • Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support.

  • Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities.

  • Technical acumen.

  • Strong collaboration, communications and analytical skills.

  • Directly related experience may offset degree requirements.

  • Directly related advanced degrees may offset experience requirements.

Our Culture: 
At FedEx, what we have in common is what makes us so uncommon. Our People-Service-Profit culture unites us across regions and operating companies – and it’s why we’re an industry leader and one of the world’s best places to work. It’s more than just a motto – it’s the driving force that allows us to connect people across the world”.

  • The successful candidate will serve as a Digital Marketing Advisor, supporting the Core team and Version Management / Migration Shared Capability.

  • The primary role will include standing up the foundation of the shared capability, including but not limited to, the SOP, RACI and Strategic SLAs.

  • The candidate will need to have the ability to lead sub teams of supporting individuals using process improvement methodologies to re-define the methods and processes currently in use for Version Management / Migration.  

  • This person will work closely with our Global Release Management strategic principal responsible for the defined strategy of Global Version Management and Migration efforts.

  • They will also interact with FedEx teams in CT, IT, Business, Product, Communications and BAT office.

  • The successful candidate must be comfortable working in a fast-paced environment, have excellent interpersonal, communication, and presentation skills and be able to interact with stakeholders at every level within the organization, including senior officers across several functional areas. 

  • This position requires a highly motivated individual with a proven track record of project management and collaboration who can simultaneously manage change while delivering value to customers.

FedEx. Where now meets next.  

Our vision is to be the earth’s most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.
FedEx inspires its more than 530,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

FedEx has been recognized on many different lists both for business success and for being a great employer: 

    • FORTUNE Magazine: No. 18 among “World’s Most Admired Companies” (2023)

    • Newsweek Magazine: One of “America’s Most Responsible Companies” (2023)

    • Forbes Magazine: One of “Americas Best Large Employers” (2023)

    • Newsweek Magazine: One of "America’s Greatest Work Places for Diversity" (2023)

    • FORTUNE Magazine: One of the “Blue Ribbon Companies” that appears on 4+ Fortune Annual Award Rankings (2023)

    • FreightWaves: #1 Among the “Top 500 For-Hire Carriers” (2023)

    • FreightWaves: Freight-Tech 25 Award, honoring innovation and disruption within the freight industry (2023)


    We recognize that our people do their best work when they have an outstanding benefits package to help. In addition to a competitive salary and annual bonus opportunity, we offer comprehensive medical, vision, and dental coverage at limited employee cost, a generous 401K match, tuition reimbursement for what comes next professionally, and a flexible work environment that helps you balance it all.

    It’s also important to us that our people have time to relax and recharge. That means multiple weeks of paid vacation available day one, paid parental leave (including for adoptive parents), paid sick leave, and additional time off.

    Application Instructions/Deadline:
    Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below.  If the date below is blank, there is no specified closing date for this requisition.


    FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.  

    FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment.  Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact