Digital Marketing/Data Technology Lead

Open Systems Technologies
New York, NY
United States
Category
Job Description

Company Description

Open Systems Technologies is a national provider of smart staffing solutions, providing contract staffing, permanent placements and executive searches in the following skill areas:

- Technology

- Finance, Accounting, and Operations

- Government Services

- Legal

- Global Services

Established in New York in 1990, Open Systems Technologies is one of the largest, privately held, staffing companies in the world. We have experienced organic growth over the past 25 years and currently employ over 1,500 consultants in 16 domestic and international markets. Through our brands of Open Systems, OST Financial, OST Legal, OST Government Services, and OST Global we strive for continued expansion and excellence in the staffing industry. With the Global Services division, starting Jan-2012, Open Systems has expanded into the ITO & BPO Projects/Solutions business.

Job Description

Prestigious firm is currently seeking a Digital Marketing and Data Technology Lead to play a key role supporting the evaluation and optimization of digital data and how it is used for reporting and customer journey tracking purposes.

Responsibilities

  • Setting up new data feeds for ingestion into multiple Hadoop platforms, conducting audits on the data, overseeing data quality, and tracking feeds from source to source
  • Reporting include requirements gathering, validation of all metrics to ensure results are as expected and oversight of KPIs to ensure understanding of trending and patterns
  • Leverage existing tools and systems to perform the above duties

Requirements & Qualifications

  • Detail-oriented and organized, with a keen eye for monitoring and reporting information across various sources
  • Work closely with external third party vendors to coordinate file transfers, loads, validations, and end-to-end tracking of files
  • Liaise within and across departments in order to get approvals for data feed transfers
  • Draft specifications and timelines to process files, including requirements for file loads, transformations, etc.
  • Document process changes
  • Develop validation audits for new data feeds and update existing data feed audits as needed
  • Perform data quality audits; identify data collection issues/gaps, and recommend solutions for improvements
  • Manage and oversee team to ensure accurate maintenance of control/process manual documentation
  • Act as the subject matter expert on data sources from all systems supplying data to the platform
  • Support reporting requirements and builds
  • Provide support data warehousing requirements and builds
  • Assist with reporting and ad hoc projects as needed

Requirements & Qualifications

  • Bachelor's Degree required
  • Experience in marketing technology implementations with a focus on data
  • Experience with web log, web analytics, and/or digital behavioral data required
  • Extensive experience querying/selecting data in tools such as Cognos, Access, Hive or using query language such as SQL.
  • Working knowledge of Excel macros, VBA, and Access a plus
  • Experience with data loads, data quality and validation, and QA
  • Experience with dashboard creation through tools such as Cognos, Platfora, and Tableau
  • Experience with data lineage through platforms and the creation of end-to-end data dictionaries
  • Ability to create customer journey and analyze data for anomalies and trends, and apply learnings to data in support of a contact data warehouse

Soft Skills

  • Highly organized, proactive communicator, with the ability to manage, clearly articulate and navigate challenges as they arise
  • Highly motivated and a self-starter, with a sense of ownership, willingness to learn, high degree of curiosity and desire to succeed
  • Ability to form partnerships with internal/external stakeholders (vendors, marketing, decision management, technology, partner organizations, etc.)
  • Ability to perform well in high pressure situations and balance competing priorities

Additional Information

All your information will be kept confidential according to EEO guidelines.