ProtoCall Services is a nationally acclaimed organization specializing in 24/7 crisis intervention. Celebrated for our superior workplace culture, we've received the Top Workplace designation in 2020, 2022, and 2023.
In the pivotal role of Director of Software Engineering at ProtoCall, you'll provide strategic leadership for our organization, developing systems that offer essential support for Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and universities, and Employee Assistance Programs.
Our award-winning remote team, spanning across the United States and Canada, consists of certified clinicians, licensed social workers, therapists, and counselors, all dedicated to providing exceptional services. To support our team we have developed and maintained sophisticated systems that enable the delivery of clinical, mental health, counseling, crisis, 988, and a wide variety of behavioral healthcare hotline services.
Joining our team will place you in a position to continue driving technological innovation in behavioral healthcare.
Providing technology leadership, aligning software development projects with strategic priorities.
Offering feasibility analysis for technology strategies and acquisitions.
Designing, hiring, and cultivating top-tier software engineering teams.
Overseeing the daily operations and strategic planning of software development competency.
Managing, both directly and indirectly, Software Development staff and vendors.
Establishing software development budgets in alignment with organizational strategies.
Upholding code quality, team efficiency, and promoting best software practices.
Mentoring and guiding software engineers to enhance their competencies.
Developing a technology roadmap for the diverse components of our software ecosystem.
Overseeing strict adherence to cybersecurity protocols and development practices.
Driving integration of data quality across all facets of the organization.
Promoting and ensuring implementation of agile methodologies across all software engineering teams.