Atlanta Distribution Control Center, 2500 Patick Henry Parkway, McDonough, Georgia
This position will be filled at level I, II, or Sr. based on candidates' knowledge, skills, and experience. Successful candidates must live within a reasonable commute to their assigned work location or be willing to relocate to live within a reasonable commute.
Candidates must be available to work outside normal shift hours, during emergencies and severe weather, and be flexible to work at Atlanta (in McDonough) as needed.
The Distribution System Operator is responsible for monitoring, operating, controlling, and maintaining the integrity of the electrical distribution system for Georgia Power following prescribed procedures. This role involves:
+ Originating and issuing all switching orders
+ Securing and issuing clearances and hot line tags
+ Gathering and interpreting information related to the status of the electrical distribution system
+ Respond to emergencies, such as transformer or distribution / transmission line failures, and rout current around affected areas
+ Control, monitor or operate equipment that regulates or distributes electricity, using data obtained from instruments or computers
+ Coordinate& communicate with engineers, planners, field personnel, or other utility workers to provide information such as clearances, switching orders, or distribution process changes
+ Direct personnel engaged in controlling or operating electrical distribution equipment or machinery
+ Calculate load estimates or equipment requirements to determine required control settings
The Operator must have the ability to troubleshoot and exercise sound judgment related to the service restoration process. This is performed by thorough electrical systems analysis and dispatching of resources such as employees, crews, and equipment to specific customer outage areas. Competent computer skills, ability to focus on the tasks at hand, and the demonstrated ability to manage multiple priorities simultaneously are required for the position of Distribution System Operator. This is a safety sensitive position, and all applicable corporate policies and guidelines must be followed.
**This demanding, but rewarding, position requires rotating twelve hours shifts, including days, nights, weekends, and holidays. In addition, availability to work outside of normal shift hours during “call out” emergencies and severe weather is required. Candidates must be comfortable working indoors, in a closed facility with no windows, at a structured workstation that requires sitting / standing for long periods of time.**
**Successful candidates will enter the Operator-in-Training program, which consists of structured training classes along with on-the-job training AND must successfully complete the Distribution System Operator-in-Training program within the designated time frame (18 to 24 months) to maintain employment as a Distribution System Operator. Once an operator makes Level B, they may be eligible to receive premium pay on first paycheck of each month.**
+ High School Diploma or GED Required
+ 2-year OR 4-year degree preferred
+ Above average computer skills are essential for this position, including use of Microsoft Office Suite, and the ability to quickly learn TCMS, DSCADA, ARMS, and CSS
+ Prior electrical distribution system operating and / or transmission system operating experience strongly desired
+ Experience as an operator (in a control room environment) or closely related experience is desired
+ Experience in dispatching, coordinating work of others, sharing of best practices, and maximizing resources is highly desirable
+ Prior callout and rotating shift experience is a plus
**Knowledge, Skills & Abilities**
+ Knowledge of power distribution system theory, operation, relevant equipment, policies, procedures, trouble shooting and switching
+ Knowledge of principles and processes for providing customer service
+ Demonstrated proper etiquette for providing excellent customer service both internal and external to the company
+ Ability to monitor and control the activities and operation of multiple events simultaneously
+ Demonstrated strong multi-tasking skills is required
+ Proven strong diagnosis and complex problem solving skills are required
+ Proven high degree of accuracy and quality of work results are required
+ Proven excellent oral and written communication skills are required
+ This position will require a skills test which the candidate must successfully pass in order to advance further in the selection process.
+ Candidate must exhibit "Our Values": Unquestionable Trust, Superior Performance, Total Commitment and Safety Excellence.
+ Customer focused
+ Team oriented
+ Must exhibit a positive attitude in the workplace
+ This job requires rotating shift work including days, nights, weekends and holidays and "call out" for emergencies.
+ Candidate must be available to work outside normal shift hours, during emergencies and severe weather, and be flexible to work at either Atlanta DCC facilities as needed.
+ Must successfully complete Distribution System Operator-in-Training program within the designated time frame to maintain employment as a Distribution System Operator
**Georgia Power** is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 3465
Job Category: Engineering
Job Schedule: Full time
Company: Georgia Power