Reports to: Director of IT & Facilities
The help desk technician will be responsible for troubleshooting end user computer issues,responding to basic requests (key fobs, email access, systems access, etc.), maintaining end user equipment throughout the environment.
The IT Technician will focus on the upkeep and maintenance of the following:
Desktops, Laptops, Monitors, Docking Stations, Peripherals, Printers
Microsoft 365/G Suite administration
Assisting other departments with moving boxes and/or equipment
Hanging TVs, whiteboards, shelving, etc.
Other duties as assigned by manager, director, and CFO