Job Description
If end date is listed, the posting will come down at 12:00 am on that date:
Monday July 10, 2023
**Position Description**
The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include:
+ Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel.
+ Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information.
+ Responsible for updating daily orders in Customer Service System (CSS), OAS, DOJM CRTS and MVRS systems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing. Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports.
+ Contact with customers concerning updates and changes with schedules and orders.
+ Accurately maintain files and records.
+ Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets. Assist other Operating Centers during vacations, illnesses as needed.
**Position Requirements**
High School Diploma or equivalent required. One or more years of relevant clerical/administrative experience required. In addition to the above qualifications, the successful candidate will demonstrate: Working knowledge of MS Word and Excel required. Working knowledge of specific Ameren systems (CSS, OAS, etc.) preferred.
Must have good communication and human relations skills and the ability to handle multiple tasks. Clerical aptitude testing and data entry testing required for position.
*This position is covered by IBEW Local 51 previously 1306 Operating Labor Agreement*
**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.**
Our workforce is dedicated to keeping the lights on and the gas flowing – 24 hours a day, 365 days a year. That same kind of dedication and longstanding commitment to diversity, equity and inclusion has helped us build an "All-In" supportive and accepting diverse culture where opinions are shared in an environment where all are respected and the best solutions are put into action.
Our vision is "Leading the Way to a Sustainable Energy Future" and our mission is "To Power the Quality of Life." Our company values include safety and security, integrity, respect, diversity equity and inclusion, accountability, stewardship, teamwork and a commitment to excellence. Our "All-In" culture reflects how we care, serve with passion, deliver for customers, communities and shareholders and win together.
Ameren's co-workers spend thousands of hours each year giving back to their communities. The company supports their donations of time through a Dollars for Doers program and also offers a Matching Grant program for donations made to postsecondary schools.
Ameren has an unwavering commitment to sustainability. That includes how we perform as a steward of the environment, how we manage our relationships with customers, communities and workforce and provide robust governance and oversight of our practices. We are committed to clean energy. The company has established a net-zero carbon emissions goal by 2045 across all its operations in Missouri and Illinois. In addition, Ameren laid out plans for its largest-ever expansion of clean wind and solar generation that maintains the reliability and affordability that customers have come to expect. Interim carbon emissions goals include a 50% reduction by 2030 and an 85% reduction by 2040, from 2005 levels.
St. Louis-based Ameren Corporation powers the quality of life for 2.4 million electric customers and more than 900,000 natural gas customers in a 64,000-square-mile area through its Ameren Missouri and Ameren Illinois rate-regulated utility subsidiaries. Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Ameren Missouri provides electric generation, transmission and distribution services, as well as natural gas distribution service. Ameren Transmission Company of Illinois operates a rate-regulated electric transmission business in the Midcontinent Independent System Operator, Inc. For more information, visit Ameren.com (https://c212.net/c/link/?t=0&l=en&o=3228409-1&h=4163191186&u=https%3A%2F%2Fwww.ameren.com%2F&a=Ameren.com) , or follow us on Twitter at @AmerenCorp , Facebook.com/AmerenCorp , or LinkedIn.com/company/Ameren .
Ameren is committed to equal employment opportunities and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by applicable law.