Production Data Analyst/Administrative Assistant

Baltimore, MD
United States
Job Description

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  


Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

Provides administrative or clerical support and administers general office activities. Such activities are clerical in nature and may include pulling together data, preparing reports, handling requests for information, receiving visitors, preparing travel schedules, arranging calls and scheduling meetings. Works within guidelines under general supervision.

Monitors production deviation from standard, investigates the root cause for the deviation and corrects production and inventory data in SAP, as appropriate. Reconciles and closes production/period orders after all production posting is complete, monitors and balances inventories and performs routine month end close activities. Requires broadened technical skills in analytical/scientific methods or operational processes to perform a defined array of activities. May act as an informal resource for team members with less experience.

Responsibilities –

  • Provides professional administrative support to a group of employees under direction from leaders and colleagues.
  • Assists with meeting logistics of booking conference rooms, ordering food/drinks, visitor requests and escorting visitors/guests. Assists with providing appropriate meeting supplies.
  • Receives, screens and directs incoming calls, visitors, and mail. Prepares reports in alignment with procedures and guidelines. Demonstrates good listening skills and ability to follow directions.
  • Demonstrates good problem-solving skills. Shows initiative and takes action. Can be trusted to complete assigned tasks.
  • Acts as office equipment focal point and/or has the ability to troubleshoot. Utilizes training resources to obtain knowledge and build skills. Proactively initiates conversation with senior-level admins and offers to help before being asked.
  • Researches travel options including flight, hotel and rental cars. May arrange less-complicated travel. Runs errands for the group when needed.
  • Schedules meetings for team members and moves meetings per leader direction.
  • Uses business software applications and stays up-to-date on changing technology (e.g., Microsoft Office applications).
  • Collects and scans receipts. Completes expense reports for self and for review by submitter. Maintains inventory and orders office supplies.  Manages own expense reports for such purchases.
  • Learn and understand Dow's safety behaviors and intervene when seeing unsafe behaviors.
  • Completes assigned tasks as defined from start to finish in the timeline given by others. Ask clarifying questions as needed. Demonstrates speed and flexibility as required in responding to work changes. Understands the importance of high quality results and seeks to archive them. Maintains a level of productivity and quality in own work. Identifies way to improve efficiency of assigned tasks. Anticipates activities. 
  • Voluntarily communicates needs and suggestions clearly and effectively to other employees. Listens carefully and attentively to others. Works to build effective relationships. Keeps others informed of the status of assigned work. Teamwork-oriented with desire for continuous learning.
  • Is eager to learn and follow direction. Starts to demonstrate independent thinking while understanding the goals of the team and their role within the team. Demonstrates a commitment to safety and Dow’s core values. Makes good decisions on assigned tasks. Focuses on own development. Treats everyone with respect.
  • Demonstrates basic knowledge and application of Dow software/IT tools. Less day-to-day coaching in the tools and systems used in this job role. Identifies the appropriate software/tool to use to complete tasks. Stays current on information technologies. Troubleshoots standard office equipment problems and applies necessary steps for resolution. Understands and utilizes integration of different business/functional systems.
  • Monitors, ensures and maintains the accuracy of the production and inventory data in SAP for work process partners and business management including production quantities, raw material consumptions and inventories.
  • Requires a level of independent leadership that directs the activities of others in meeting the business objectives.
  • Establishes consistent procedures for handling site balance allocations of raw materials and products that are part of large distribution systems.
  • Reviews production/period order variances.
  • Maintains system data used to evaluate cost variance performance over an extended period of time and determines needed updates to the SAP Bill of Material (BOM) or Routing.
  • Completes inventory reconciliation to ensure all inventories in the SAP system are correct and to resolves any discrepancies.

Qualifications –

  • A minimum of a High School diploma or equivalent.
  • 3 or more years of relevant experience.
  • A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Skills –

  • Work process experience.
  • Document management experience.
  • Accounting experience.
  • Experience using SAP and Microsoft Excel.

Additional notes

  • Relocation assistance is not available for this role.

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

  • Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
  • Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
  • Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
  • Become a Dow shareholder through various employee stock programs.
  • Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
  • Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
  • Global Paid Time Off (PTO) policies:
    • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
    • ​Paid time off to care for family members who are sick or injured.  
    • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) combines global breadth; asset integration and scale; focused innovation and materials science expertise; leading business positions; and environmental, social and governance leadership to achieve profitable growth and help deliver a sustainable future. The Company's ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company in the world. Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated, science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer applications. Dow operates manufacturing sites in 31 countries and employs approximately 37,800 people. Dow delivered sales of approximately $57 billion in 2022. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit or follow @DowNewsroom on Twitter.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.