RDO Equipment Co.
Riverside, CA 92507
United States
Job Description

This individual will provide general office support; they will be responsible for answering incoming calls, directing calls to appropriate team members, as well as additional clerical duties.

$19 – $25 / hour

Compensation & Benefits:
• Eligible for profit sharing which is based on department profitability and individual performance
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:
• Serve as an initial point of contact within the store for both visitors and customers.
• Answer and direct all incoming telephone calls to appropriate team members.
• Assist with other clerical duties, including but not limited to faxing, filing, data entry, scanning, etc.
• Practice confidentiality inside and outside of the store.
• Ensure general housekeeping of facility is maintained.
• Service external and internal customers in a friendly and efficient manner, while communicating professionally
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:
• Effective telephone skills
• Experience in multi-line telephone systems
• Excellent communication skills
• Excellent organizational skills
• Strong time management skills
• Ability to multitask
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship