Retail Alterations Tailor/Seamstress, Westfarms - Full Time

Macy's Jobs
Farmington, CT
United States
Job Description


Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

Store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.


Job Overview:

The Tailor’s primary responsibility is to sew garments, either to repair or to alter to customer’s tastes and to operate on sewing equipment.  Perform other duties as necessary

Essential Functions:

• Perform basic alterations on garments including, but not limited to, sleeves, backs, sides, collars and bodices, inserting shoulder pads, altering waists, taking out hems to lengthen, shortening lengths, and adding cuffs
• Do minor repairs to garments  by replacing buttons, mending seams, and replacing hem
• Provide an exceptional customer experience by ensuring the customer is always the priority
• Give advice regarding the fit and care of garments to customers
• Write up alterations tickets recording the details of the alterations being made on the garment
• Press and steam garments before returning to customer
• Be knowledgeable of styles, fits, and fabrics to better serve the customer
• Maintain records for alterations department
• Inform team leader/ CSX manager of supply needs that arise in daily operations.
• To carry out the more complex customer fittings as needed. 
• Follows shortage programs and procedures 
• Dependable attendance and punctuality

Qualifications and Competencies:

  • High School Diploma or equivalent required

  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

  • Resourceful and able to adapt quickly to changing priorities 

  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

  • Prior experience a plus.


Physical Requirements:

  • Position requires prolonged periods of standing/walking around store or department

  • May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders

  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.

  • Must be able to operate and perform basic maintenance on sewing machines.

  • Frequently lift/move up to 50lbs