Senior Motor Coach Dispatcher
GO RITEWAY TRANSPORTATION GROUP
OAK CREEK, WI
United States
Job Description
JOB REQUIREMENTS: Position: Senior Motor Coach Dispatcher Department:
Commercial Services Location: 6970 S 6th Street Oak Creek, WI Position
Summary Senior Motor Coach Dispatcher Essential Duties and
Responsibilities Coordinate, assign, and communicate driver schedules
Actively participate in recruiting activities such as promoting and
communicating open positions to help fill the candidate funnel. Assist
with interviewing when necessary. Work with sales group in taking,
updating and organizing reservations in multiple software applications.
Communicate regularly with drivers to confirm routing allow for on-time
pickups. Coordinate with the Operations Manager to create dispatch and
porter schedules. Occasionally generate program reports (using Microsoft
Office technology or Internal Transportation applications). Process
changes / update to trips, comply with Federal and State DOT
requirements, organize paperwork and filling, maintain records and logs.
Working Relationships Operations Supervisor Coach Charter - Commercial
Services reports directly to the Operations Manager - Commercial
Services. This position does not have any direct management
responsibility; however, will have indirect responsibility for
Commercial services dispatch team. This position is required to work
closely with Motorcoach, Minicoach, and Black Car drivers. Additionally,
this position will have frequent interaction with customers. Skill and
Knowledge Requirements Excellent verbal and written communication skills
Excellent interpersonal skills, ability to maintain composure when
dealing with difficult situations Detail orientated Proficient with
Microsoft Office and/or related software Education Requirements
Associate Degree in related industry or equivalent work experience,
preferred Experience Requirements 2-3 years in a dispatching or customer
service role in the transportation industry CDL preferred Physical
Demands Work is frequently preformed in an office environment with
occasional exposure to outdoor environments including temperature
variations, precipitation, and wind. Position may require occasional
exposure to odors such as exhaust. Position requires frequent verbal
communication either in person or by telephone. Mental Demands Work
entails above average mental demands. Duties involve handling multiple
and changing priorities. Must be able to maintain calm composure during
stressful and fast-paced situations. Some duties are highly stressful
such as dealing with customer complaints and employee concerns. Some
duties require close attention to detail, such as reading customer
contracts. Must be able to remain professional in a high-profile
environment. \*This job description is a summary of the typical
functions of the job and not a comprehensive list of all possible
duties. Other responsibilities and duties, which are not included in
this\... For full info follow application link. EOE of
Minorities/Females/Vets/Disability \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/622ED14675AC4B4D