Service Tech Intern - Humphrey (784)

Brandt Holdings Company
Baltimore, MD
United States
Category
Job Description

Long Description

Department: Service

Reports to: Service Manager

Purpose:

Participate in on-the-job training and work to obtain a two-year Diesel Technician associate’s degree program focused on the fundamentals and key technical concepts to become effective service technician.

 


Responsibilities:


o Complete two years of instructor-led classroom and lab training and meet minimum 3.0 GPA while participating in the program


o Complete a minimum of two internships at the dealership


o Obtain certification in Electrical, Hydraulics and Service Advisor training


o Complete the total number of John Deere University credits as required


o Follow all safety rules and regulations in performing work assignments


o Complete all reports and forms required in conjunction with job assignments


o Assist senior technicians as needed


o Perform basic service tasks as assigned


o Maintain a clean work area and perform work in a neat and orderly fashion


o Account for all time and material used in performing assigned duties


o Develop skills in removal, disassembly, and reconditioning of components


o May perform pre-delivery set-up and inspection on new equipment


Requirements:


o Maintain minimum 3.0 GPA


o Interest in learning methods, materials, tools and techniques used in the repair of outdoor power equipment/agricultural equipment


o Fundamental knowledge of engines, hydraulics, power-trains, air-conditioning, and electrical systems as they apply to machines marketed by the dealership


o Ability to read, write, and speak effectively with customers and/or other employees


o Ability to lift at least 25 lbs. repeatedly


o Willingness to learn and work hard


o High School Diploma or equivalent experience required


o Valid driver’s license required


o Fork lift license preferred




Expectations & Performance Requirements


o 50% minimum labor performance


o Minimum 30 hours/week working alongside mentor


o Minimum 4 hours/week self-training


o Parts advisor


o Service Advisor


o Ag Sales manual