Tech Support Specialist III - Nuclear Projects

Energy Northwest
Richland, WA
United States
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!

_We're committed to bringing passion and customer focus to the business_


Under minimal supervision, provide day-to-day administrative and technical support of a highly complex nature to the Nuclear Projects GM, direct reports, and associated nuclear projects personnel. Perform advanced, diversified, and confidential technical duties and special projects. Act in a leadership role and provide direction for complex projects and/or administrative personnel. Compose and initiate routine correspondence, memoranda, reports, and minutes. Resolve routine and complex inquiries. Enter data and maintain performance indicators. Prepare and administer budgets, lead meetings, and provide training.


NPGM Specific functions:

+ Attend Meetings (Staff and All Hands)

+ Record list of actions taken from meetings

+ Prepare meeting agendas.

+ Assemble daily meeting packages for NPGM and direct reports.

+ Action Tracking

+ Review AR/CR Report daily to ensure AR assignments are completed on time.

+ Provide reports/reminders to department personnel to ensure timely closure of AR actions.

Perform administrative duties for the NPGM and direct reports. Resolve issues/conflicts in the organization with little direction from management. Exercise discretion and independent judgment capable of analyzing the conflicting demands and make recommendations to management. Participate independently as a member of the management team. Assume responsibility for complex tasks assigned to the General Manager or direct reports to relieve them of administrative burdens.

Maintain schedules, and schedule meetings and training for NPGM and direct reports. Provide administrative support to NPGM and direct reports in areas including but not limited to the following:

+ Read/respond to correspondence.

+ Order office supplies

+ Workday - input Time and Labor, run reports.

+ Works with General Manager and direct reports to monitor and maintain department budgets.

+ Administrator for department credit cards. Includes tracking and authorization of payments and purchases [e.g., department safety shoe, safety glasses and database]. Monthly reconciliation of department credit accounts or monthly reconciliation of department credit accounts.

+ Administer travel program for the department, ensuring compliance with company policy and practices on booking and expense reimbursement.

+ Enroll personnel in training databases, as necessary.

+ Obtain, analyze, and act upon feedback from customers/suppliers to enhance communication among management, employees, and outside agencies.

+ Assist in obtaining access to Energy Northwest for contractors, visitors, etc. Support in-processing efforts, including performing in-processing functions through SSIS.

+ In collaboration with managers and supervisors, assist with the preparation and processing of contracts within Construction and Project Management, Reactor and Major Maintenance, and Site Services.

Anticipate future needs of the department and collaborate with the General Manager, direct reports, and staff to implement changes/improvements as necessary.

Ensure qualifications are being met, refresher training is scheduled, and qualifications assignments are correct for those individuals within the NPGM organization. Assure safety meeting attendance. Attend training sessions as related to job skills.

Perform as a member of an Emergency Response Team (ERO) and in an outage assignment, when directed.


Requires a high school diploma or GED with a minimum of five years of progressive administrative experience, including leadership responsibilities and independent decision-making authority.

**Pay Range**

$25.89 minimum - $38.84 maximum Hourly

Typically, selected candidates are hired between the minimum and midpoint of the range, based on applicable experience and qualifications, market rate, internal equity, and budgetary allowances.

Offers will be negotiated based on each candidate's qualifications.

**Incentive Compensation**

This role may be eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.


Energy Northwest (EN) offers a highly competitive and substantial benefits package which allows qualifying employees (and their families) to enroll in medical, dental, vision, and basic life insurance. Other voluntary benefits may include flexible spending accounts, tuition reimbursement, supplemental life insurances, credit monitoring, and identity theft insurance. EN offers three retirement programs to qualifying employees including a matching 401(k) deferred compensation plan, the Washington State Pension Plan (PERS), and a 457(b) savings plan. Qualifying employees will also accrue 160 hours of personal time per year and nine paid holidays throughout the calendar year.

We are an Equal Opportunity Employer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability.

EEO is the law, click here to learn more ( .

As a regional leader in clean energy generation and public power solutions, Energy Northwest develops, owns and operates a diverse mix of electricity generating resources, including hydro, solar, battery storage and wind projects – and the Northwest’s only nuclear power facility. Energy Northwest is a Washington state joint operating agency comprised of 27 public power member utilities, serving more than 1.5 million customers. The agency continually explores new generation projects and solutions to meet its members’ needs.