Transient - Call Center Operator

Louisiana State University and Agricultural and Mechanical College
Baltimore, MD
United States
Category
Job Description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).

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Job Posting Title:

Transient - Call Center Operator

   

Position Type:

Transient (Fixed Term) (Seasonal)

   

Department:

LSUAM ORED - SPI - NISC - NCDF - Ops - CC - SSA OIG (Scarlett Marie Qualls (00001035))

   

Work Location:

0355 William P. Johnston Hall - Office

   

Pay Grade:

   

Job Description:

The Call Center Operator position would be responsible for answering calls received by the various hotlines at the National Center for Disaster Fraud. They would also engage in data entry for non-phone complaints. 

Job Responsibilities:

Answer incoming hotline calls and input data into the proper database. (75%)

Input non-phone complaints and input the information into the proper database. (25%)

   

Additional Job Description:

Special Instructions:

Transient

   

Posting Date:

June 2, 2023

   

Closing Date (Open Until Filled if No Date Specified):

  

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Remote Work - Positions approved to work remotely outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

   

Essential Position (Y/N):

   

LSU is an Equal Opportunity Employer:

LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU’s Diversity Statement and Roadmap. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management (hr@lsu.edu).

   

HCM Contact Information:

Questions or concerns can be directed to the LSU Human Resources Management Office at 225-578-8200 or emailed HR@lsu.edu