**Senior Systems Engineer (52811)**
+ Job Type:Full Time
+ FTE/Bi-Weekly Hours:1.0/80
+ Hours in Shift:8
+ Location:Palo Alto, CA
The Senior Systems Engineer is responsible for the design, management, and ongoing support of end user desktop systems. This role will additionally define and implement standardized processes for desktop systems support across the SHC environment, and serve as a source of thought leadership regarding desktop systems and technology across the SHC environment. This position supports SHC in this capacity as it relates to image management and desktop security.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient's rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions.
Lead the resolution of incidents related to desktop systems in the SHC environment, serving as a source of level 3 engineering support for issues related to desktop systems, desktop applications, or client security.
Lead the development, maintenance, and continuous improvement of standardized processes around desktop system management and client security.
Recommend technologies or process with potential to enhance the desktop engineering environment, and lead requirement gathering, identification of emerging technologies, and business case development.
For engineers leading image management, lead the definition, creation, testing, and maintenance of core images across the SHC environment, and work closely with application packaging teams to ensure interoperability among the applications that comprise SHC core images.
For engineers leading desktop security, document and implement security standards and industry best practices for end user device security, identify client security risks and policy violations and take steps to mitigate, and work with information security and desktop engineering teams to resolve incidents related to endpoint security products across the environment.
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
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Education: Bachelor's degree in a work-related field/discipline from an accredited college or university.
Experience: Five (5) years of progressively responsible and directly related work experience.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Advanced skills with MS Office and desktop technologies, toolsets, and methodologies such as:
Windows Installer (MSI)
Application packaging technologies such as AdminStudio
VB Script / Powershell
Experience performing the activities above in Windows 7, Windows 8, and Mac operating systems.
Ability to effectively interact with all internal and external stakeholders involved in desktop systems support, as well as customers at all levels in the organization.
Strong task and time management skills, excellent oral and written communication skills, and strong technical expertise on all aspects of end user systems.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
SHC does not discriminate on the basis of Ancestry, Age, Color, Disability, Genetic information, Gender, gender identity, or gender expression, Marital status, Medical condition, Military or veteran status, National origin, Race, Religion, Sex, and Sexual orientation.