Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.
We are currently seeking an experienced and talented leader to join our Eastern Iowa and Missouri affordable team! As an Assistant Regional Manager, you will be responsible for overseeing the operation of fiscally sound, well maintained and socially healthy housing communities and provides leadership and guidance to property staff. This portfolio is comprised of 400+ units and features the following communities:
+ Russell Lamson, 90 tax credit units, Waterloo, IA
+ The Roosevelt, 96 tax credit units, Cedar Rapids, IA
+ Harrison Lofts, 60 tax credit units, Davenport, IA
+ Grand Boulevard Lofts, 134 tax credit units, Kansas City, MO
+ Mount Washington, 45 senior units, Independence, MO
+ Provides property managers in assigned portfolio with direction to achieve financial performance goals; actively maintains budgetary control and restraint.
+ Provides direction regarding staffing/employee issues; consults with human resources.
+ Assists with development of effective resident services program.
+ Works with affiliate board and site staff on creating plans for preserving the site’s long-term affordability.
+ Represents the site and corporation to public agencies and the community.
+ Provides advisement/direction on all resident issues.
+ Conducts annual performance reviews for direct reports.
+ Provides verbal presentation of site progress.
+ Solicits feedback from the group.
+ Holds staff meetings to discuss global issues, provides global insight, and motivates.
+ Provides property manager with written feedback regarding site visits.
+ Hires, trains and mentors property managers in all aspects of operations. Assures company policies are followed in the hiring process.
+ Coordinates all training for new managers or staff (acquisition) or new construction.
+ Coordinates with heads of departments to assess and identify areas of concern, or of needed improvement
+ Acts in accordance with our core values.
+ Ability to communicate effectively and respectfully with internal and external customers, vendors, agencies, and across corporate divisions.
+ Meets department benchmarks for occupancy.
+ Coordinates with property managers to write effective marketing plans aimed at achieving and maintaining a minimum 95% occupancy rate.
+ Drafts and secures arrival for annual operating plan and budget for resident/owner board.
+ Assists in the completion of quarterly owner’s reports as required for each site.
+ Assists in the completion of budget packages for outside owners and regulatory agencies, including narrative summaries, market analysis, forecasting, capital needs projections.
+ Ensures timely and accurate submission of reports, payables, etc.
+ Assesses physical condition of properties, makes recommendations for capital needs; keeps owner advised of major maintenance issues/projects.
+ Inspects properties regularly and takes corrective action when necessary.
+ Assures all site staff receives updated training regularly to ensure proficiency.
+ Has site staff shopped quarterly.
+ All other duties as assigned by Regional Manager or Director of Property Management.
+ Participates in property management meetings, planning and training coordination for all events.
+ Summarizes current concerns and plans of action for improving performance.
+ Provides written analysis as needed and as requested.
+ Establishes an on-call system to provide repairs and/or assistance 24 hours day 7 days week.
+ Assists with developing and then monitors all OPM procedures to ensure completeness and timeliness.
+ Prepares quarterly site visit report a minimum of once a quarter.
+ Walk grounds, vacant units and common areas including assessing signage, lighting and parking surfaces.
+ Keeps abreast of timeframe of turning units, adjusts performance as needed to achieve 24-hour turnaround.
+ Negotiates, reviews and abides by all terms of the Management Agreements.
+ Stays abreast of all compliance issues and code issues.
+ Complies with all fair housing laws.
+ Monitors compliance with HUD rules and regulations.
+ Provides complete and accurate documentation of all LIHTC requirements.
+ Ensures compliance with building fire and safety codes.
+ Ensures compliance with all Sherman Associates policies and procedures.
+ Stays abreast and comply with all state tenant/landlord laws.
+ Ensures compliance with all federal, state, and local laws pertaining to fair housing, ADA, all physical requirements, including but not limited to pool rules, fencing, lighting, etc.
+ 3 to 5 years of prior experience supervising a large portfolio of properties (multi-site; total of multiple 200-500 residential units).
+ BA/BS degree in business administration, housing policy, real estate, construction management or related fields preferred.
+ Advanced Excel, Word, PowerPoint; familiarity with Real Page a plus.
+ CRM, CAM, COS, or other related professional certification preferred.
+ Working knowledge of federally assisted housing regulations.
+ Analytical capability and methodical approach to presenting and interpreting data.
+ Solid skills and experience with training, mentoring and motivating site managers and staff.
+ Solid track record of successful financial property performance.
+ Willingness and able to travel extensively with extended overnight stays as necessary for property lease-ups/stabilization projects
+ Must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.
+ Office hours may vary due to the specific needs of portfolio.
+ A passion for the mission, vision, and values of Sherman Associates.
+ Excellent verbal, written and presentation skills.
+ This role requires frequent travel; including overnight and extended stays based on business need. Travel is estimated at 50-75%
+ This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
+ Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.
+ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
+ While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
ADDITIONAL SCREENING REQUIREMENTS
+ Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
+ Must successfully meet criminal background screening requirements for position
This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.
Only applicants who complete our online application process will be considered. Applicants that need reasonable accommodations to complete the application process may contact email@example.com.
Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.
Who Are We? Sherman Associates is an award-winning real estate development firm specializing in the design, construction and financing of quality commercial, hospitality, and residential housing across the Midwest. With over 35 years of development and construction experience, Sherman Associates has developed an impressive portfolio of approximately 8,500 multifamily, townhouse and single-family homes, and 600,000 square feet of commercial and hotel space; including Aloft Minneapolis Hotel, Canopy by Hilton Minneapolis Mill District, Holiday Inn Express & Suites - Downtown Des Moines, Sheraton Duluth Hotel, and franchise Starbucks locations (Minneapolis & Saint Paul).
+ George Sherman (Owner / CEO) has received the Lifetime Achievement Award in Real Estate from the Minneapolis St. Paul Business Journal and the 2016 Presidents Award from the Preservation Alliance of Minnesota. He has been named an Industry Titan by Twin Cities Business Magazine on their list of 101 People to Know.
+ To date, the total value of our real estate development portfolio exceeds $2 billion.
+ The NorShor Theater is a large community impact project that Sherman Associates worked with the city of Duluth & Duluth Playhouse: https://www.sherman-associates.com/uncategorized/finance-commerce-named-norshor-theater-a-top-project-of-2017/
+ In 2018, Sherman developed 2 solar gardens to provide clean renewable energy to 22 Sherman owned properties in Minnesota: https://www.sherman-associates.com/properties/solar-garden-carver-county/case-study/
+ We own and manage Riverside Plaza. It was one of the largest affordable tax credit housing rehabs in the nation’s history. https://www.sherman-associates.com/properties/riverside-plaza/
+ We are always developing/growing and looking for people to join our teams!
Keyword: Property Manager, Community Manager, Apartment Manager, Leasing, marketing, Management, Residential, management, Manager, Building, real estate, Regional, Leadership, Downtown, Minneapolis
From: Sherman Associates