General Manager Sales and Operations

  • Phillip Riley Inc
  • Melbourne VIC, Australia
  • 09 Feb, 2020
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Job Description

Sound experience in the renewables industry (preferably batteries) in B to C retail sales together with experience in fulfilment and delivering a positive customer experience. A member of an executive team or as owner of a business operating in the renewables industry (preferably batteries)


  • Actively lead, drive and achieve sales and fulfilment of solar batteries to private households
  • Develop the company's brand
  • Establish and communicate clear expectations for all of these functions to support them in delivering on the business’ objectives.
  • Support and maintain a positive and ethical work climate that is conducive to attracting, motivating and retaining top-quality employees at all levels.
  • Support strategic business development as required by the Executive Chair.
  • Work with the CFO to ensure good integration with the business’ financial systems.
  • Provide effective leadership to ensure collaboration and alignment of the teams focus on key deliverables, strategy implementation and meeting goals:
    • Sales
    • Marketing and Communications
    • Customer Operations
    • Customer Experience
    • Product Development and Technology
    • Business administration

Sales Delivery:

  • Commercial Acumen; Track record of meeting challenging sales targets
  • Experience of B to C sales of renewables – solar systems, preferably including batteries
  • Customer insight; energetic ability to manage sales and marketing in response to new information

Process Management:

  • Demonstrated end-to-end project management skills - including effective use of limited resources
  • Good oral and written communication skills; ability to build performance reporting to picture the evolving market
  • Good computer and data management skills; working knowledge of small-company business governance and accounting


  • Strong sympathetic manager of people; encourage initiative; lead to achieve agreed results
  • Effective personal relationships with company leaders, team members, customers and suppliers and providers
  • Familiarity with solar technology; ability to provide credible leadership to implement solutions to technical and logistics issues
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