Contract Zoho Developer/ IT-Administrator

  • AZENTIVE
  • Remote
  • 10 Feb, 2020
Contractor Operations Jobs

Job Description

AZENTIVE is a woman-owned company that brings sustainability-focused technologies to market with a purpose to ignite positive social change. We combine techniques from the behavioral, social, technological, and building sciences to achieve healthy profits, plants, people, and places™ for communities, businesses, and buildings.

We value teamwork, integrity, trust, and leadership within our organization and with our investors, partners, and customers. We follow the mantra “test, learn, adapt,” improving and updating our processes as better solutions and cost-effective opportunities arise. And, now, we are growing and can use some assistance!

Position Summary: AZENTIVE is a start-up company looking for an experienced Zoho developer and administrator to help us build our sales platform with ZohoOne. Being able to perform light IT duties is a major plus, especially helping solve Mac issues, answer software questions, troubleshoot website and email issues. This position will work closely with our Operations Manager, sales team, and Executive Team to continue to improve, administer, and maintain our ZOHO CRM, Google admin, and some light IT for a team of 8 computers.

Responsibilities:

  • Create/document ZOHO system architecture that meets current business needs and anticipates future needs for enhancements and upgrades.
  • Improve the current configuration of our database to streamline and automate sales, marketing, operations, and delivery of products and services (inventory and finance).
  • Configure permission, roles, and layouts for multiple user types and departments.
  • Develop, if needed, custom applications to support business needs, especially word of mouth tracking system.
  • Work with users to ensure accurate data collection, data security, analysis, and reporting to inform sales management and day-to-day operational performance.
  • Proactively address data management and quality issues and provide transparent and continuous feedback to Operations Manager and Executives.
  • On-board and train users in data entry, data security procedures, reporting requirements, and develop and update training materials and resources.
  • Develop and improve customized reports and dashboards to monitor data integrity and sales performance.  
  • Integrate webforms with CRM as needed to collect customer data.
  • Other responsibilities TBD

Qualifications

  • Strong background in database administration and development, including two plus (2+) years experience administering or developing in a Zoho environment.
  • Bachelor’s Degree, preferred, ideally in Database Management or Database Administration.
  • Strong project management skills; able to manage complex projects with many moving pieces, use Zoho capabilities and agile processes for project management, oversee task completion with high attention to detail.
  • Data analysis and reporting skills both within and outside of the Zoho platform.
  • Ability to work independently and as a member of a team, including coordinating with all levels of management and staff.
  • You MUST be self-motivated and able to move forward through obstacles.
  • Strong verbal and written communication and interpersonal skills.
  • Ability to condense and explain technical information to non-technical users.
  • Passion for sustainability, mission-focused career, and desire to be part of a quickly growing company aiming to make a difference.
  • Start-up experience preferred.
  • Website content management experience is a plus.
  • Google admin management experience is also a plus.

Compensation: Commensurate with experience.

  • Resume – No more than two pages
  • Cover Letter – Address the following questions in your cover letter:
    • Why do you want this job?
    • What do you bring to our team?
    • What is your applicable experience?
    • What are your top three to five strengths?
  • At least two professional references (name, phone, email, position, company, span of dates that you worked for the reference)

Subject line of the email should read: Zoho Developer / Admin – [First Name Last Name]