Mgr Software Dev-Sales & Mktg

  • Green Job Crawler
  • Scottsdale, AZ
  • 25 Mar, 2020

Job Description

Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic’s collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 41 states and Puerto Rico are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations. **Why Work with Us** At Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We’re proud to be recognized on Barron’s 100 Most Sustainable Companies, Forbes World’s Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere’s World’s Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work. POSITION SUMMARY: Republic Services is developing, growing and expanding and is focused on building innovative technology platforms. The technology transformation at Republic Services is happening right now, and we are seeking the brightest and most talented Information Technology professionals to lead the way in this transformation. We seek enthusiastic individuals who are excited about transforming the way we utilize technology in our industry. Technical expertise and creativity is the key to ensuring that we build the best technology solutions resulting in a superior experience for our customers and employees.The Manager, Software Development (Sales and Marketing) plays a key role in delivering enhancements and integrations to our Sales Cloud platform, and supporting applications, that are essential for managing our customer relationships throughout their entire lifecycle. The Manager, Software Development (Sales and Marketing) manages staff that develops, supports, and maintains our enterprise CRM, CPQ and Marketing platform serving over 2,000 Sales members. In addition to managing the team, the Manager, Software Development (Sales and Marketing) directly participates in defining solutions for difficult business problems with various stakeholder groups, leads major development projects, and collaborates with other application development and shared service development teams. The Manager, Software Development (Sales and Marketing) also shares responsibility for the evolution of the technology portfolio needed to enable operational excellence for our Sales, Revenue and Marketing teams. The needs of our customers are very dynamic, and the portfolio must be continuously evaluated and modified to meets the needs of our customer and internal business partners. PRINCIPAL RESPONSIBILITIES: + Manages competing priorities, workloads and activities to achieve multiple project objectives and ensures information systems are defect free and meet end-user requirements. + Develops and maintains productive working relationships with project sponsors and key systems users. + Stays current on software development techniques and drives improvements in support of application development efforts. + Participates in all phases of the Software Development Life Cycle (SDLC). + Plans and manages budgets, forecasts, projects and associated staffing requirements. + Ensures that service delivery meets agreed to service levels. Diagnoses service delivery problems to identify actions required to maintain or improve levels of service. + Develops strong relationships with key vendors providing components of the department’s services. + Responsible for the hiring, promotion, associate performance evaluation, training, motivation, counseling, and performance management of employees. + Fosters collaborative cross-functional partnerships across technology and business teams to ensure project goals are consistently met. + Actively leads the evolution of the Sales and Marketing components of the Information Technology departments’ 5-year plan. + Performs other job-related duties as assigned or apparent. QUALIFICATIONS: + 3 years of experience of managing Sales Cloud development teams. + Experience managing multiple teams comprised of offshore, nearshore, and local members. + Experience managing systems in a hybrid environment of Premise and SaaS + Experience supporting complex systems with significant integration points and external Third Party systems through APIs. + Thorough understanding and proven delivery experience with both traditional and Agile (Scrum/Kanban) project methodologies. + Experience with Agile tools such as Rally and Confluence. + Experience with change management, incident management, and root cause analysis. + Experience with CPQ systems (e.g. Oracle Big Machines). + Experience with marketing packages (e.g. ExactTarget and Pardot). + Experience working with lead/data suppliers such as Avention (OneSource) and MINIMUM REQUIREMENTS: + Bachelor’s degree in Computer Science or related field, and/or 3 years’ experience managing large scale, multi-system projects. + Minimum of 3 years of experience managing teams through all phases of the technology lifecycle from initial deployment through retirement. **Rewarding Compensation and Benefits** Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • 401(k) plan with a generous company match. • Employee Stock Purchase Plan (ESPP). _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._ Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place. Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.