Analyst, Customer Acquisitions

  • Green Job Crawler
  • Houston, TX
  • 27 Apr, 2020

Job Description

Job Description Clearway Energy Group is accelerating the world’s transformation to a clean energy future. As one of the largest clean energy companies in the United States, we are focused on providing customers with the low cost, clean power they desire and the customer experience they deserve, all with the goal of powering our world with clean energy. Clearway was formed with the completion of the sale of NRG Energy, Inc.’s renewables platform to Global Infrastructure Partners, a leading global, independent infrastructure investor and is headquartered in San Francisco, CA with offices in Carlsbad, CA; Scottsdale, AZ; Houston, TX; and New York City, NY. For more information, visit www.clearwayenergygroup.com. This position reports to the Sr. Manager of Customer Acquisitions and has primary responsibility for (i) tracking and forecasting sales & marketing performance, (ii) analyzing customer segmentation across channels, and (iii) supporting consumer facing sales strategies in all markets. The Analyst will work closely with the Community Solar marketing, operations, and retention teams to improve sales performance against aggressive goals while optimizing product margin and acquisition costs. The Analyst will also support internal and external sales partner relationships that aid in the execution of the sales strategy. The ideal candidate loves problem solving, thrives in a flat entrepreneurial environment, and aspires to take on a leadership role in the growing Community Solar organization. Responsibilities: + Develop forecast to actual sales performance models that deliver insights on opportunities to enhance performance across channels and markets + Deliver insights and guidance to inside sales team and channel partner teams in a manner that optimizes customer count, budgeted sales and marketing spend, inventory, and customer experience + Analyze customer segmentation and develop strategies to optimize lead and sales channels + Track customer acquisition costs against targets in all markets and develop strategies to lower costs + Monitor customer cancellations and develop & implement mitigation strategies aligned with business objectives + Support new Community Solar market entries by coordinating requirements & execution plans with Sales, Marketing, Operations, Retention, M&A, Regulatory, and Legal teams + Implement sales process enhancements with the buy-in of key stakeholders Requirements Knowledge & Skills: + Advanced knowledge in Excel, modeling and data manipulation + Strong problem solving and analytical skills that can support key pricing, product, and sales decisions; + Capable of working independently and on a team; Flexibility to work in fast-paced, lean environment; + Detail oriented and highly organized; + Excellent oral and written communication skills, i.e. Able to communicate with all levels of the organization; + Commercial mind set and a strong end-product orientation while maintaining the absolute highest degree of integrity; + Proficiency in use of business applications including spreadsheets and graphics; + Ability to prioritize work, meet deadlines, and concurrently manage multiple tasks; + Ability to travel up to 20% of the time. Education and Experience: + Bachelors degree in business or related field required + MBA preferred + At least 3 years experience in consulting, finance, or sales operations roles + Experience in Saleforce/CRM data management preferred + Entrepreneurial spirit a must; experience operating in a small-group; start-up environment