**Kidney Pancreas Transplant Program Manager (RN) (51141)**
+ Job Type:Full Time
+ FTE/Bi-Weekly Hours:1.0/80
+ Hours in Shift:8
+ Location:Palo Alto, CA
The Transplant Manager (RN) provides nursing leadership and management of the Lung Transplant Program. The Transplant Manager will have clinical responsibilities in accordance with program necessity. The Transplant Manager is responsible for the nursing component of the following: management of patient care, human resource management, performance improvement, fiscal management, oversight of regulatory mandates, management of organizational change and operations related to future clinical development and success of the program. The manager will demonstrate a commitment to staff education and development.
REPORTING RELATIONSHIPS Reports to the Administrative Director. Dotted line responsibility to the Surgical and Medical Program Directors. Direct Reports: Transplant nurse coordinators, and clerical support staff. Frequent Contacts: Administrative Director, Director of Business Operations, Manager of Quality and Compliance, transplant nurse coordinators, clinic staff, ancillary physicians, case managers, support staff and patients. Essential Functions
A. Serves as leader/facilitator of all Transplant Nurse Coordinators and support staff for all clinical and operational functions related to the Transplant Program. Assures that care given to patients is in accordance with standards of practice and desired patient outcomes. Implements and evaluates safe, therapeutic, cost-effective innovative patient care practices. Assures efficient, effective work flow to meet the needs of patients and staff, including adequate number of staff, materials and supplies. Assures Program's compliance with the state, federal and regulatory mandates (JCAHO, UNOS, CMS, DNW, DHHS and outside OPO' s). Develops action plans to ensure on-going compliance with all regulatory mandates. Collaborates with the Administrative Director, Quality and Compliance Manager and Director of Business Operations with reviewing clinical operations and staffing for budget guidelines, actual vs. budget variances and cost containment ideas. Collaborates with Transplant Leadership in tracking living related donor charges, cadaveric charges, travel and surgical fees related to organ acquisition. Verifies data for the monthly statistics in Transplant. Demonstrates an ability to recognize management problems and collaboratively develops solutions. Demonstrates appropriate judgment in referring unresolved and recurrent issues or problems. Identifies and/or responds effectively to the Service's changing needs and helps with priority setting. Anticipates potential problems and formulates plans to prevent them. Works with the clinical team on developing and implementing patient teaching guidelines and checklists. Ensures compliance with SHC policies and procedures. Ensures department is HIPPA compliant.
B. Human Resource Management: Communicates to staff and management performance expectations. Manages human resources effectively. Provides ongoing and annual performance feedback and evaluation. Works with Human Resources to attract, recruit and retain qualified applicants. Interviews and hires staff in a timely manner according to appropriate hospital, regulatory and federal guidelines. Develops and maintains an adequate position control to provide cost-effective, quality patient care services. Ensures that staff participates in competency-based orientation and training that is current, effective and outcome-oriented. Provides appropriate, education and on-going staff development to assure the provision of quality patient care. Effectively coaches and counsels staff to promote a higher level of development. Lends support and guidance as appropriate. Evaluates work performance of staff in a timely manner, using the formal performance appraisal process and ongoing observation. Assists staff to develop and implement measurable professional goals reflecting SHC's mission and strategic imperatives as well as individual learning needs. Works collaboratively with other departments to meet unit and organizational needs. Resolves conflicts constructively using appropriate management strategies. Effectively uses the corrective action process when necessary Evaluates ways to use technology to improve efficiency and effectiveness of care.
C. Performance Improvement ("PI"): Strives toward high performance and improvement in all operations. Develops, implements, and evaluates PI projects/processes to continually monitor and improve patient care. Clearly identifies opportunities to improve quality, timeliness, efficiency and effectiveness of services. Oversees the Nursing education plans to enhance patient satisfaction. Collaborates in the development of processes that monitors patient care. Uses a variety of analytical techniques to solve problems. Evaluates and assesses outcomes related to PI processes. Communicates processes and outcomes to all levels of staff and other disciplines. Orients and educates staff to their role in contributing to the hospital wide and unit-based performance improvement processes. Develops and implements a written quality improvement plan which is evaluated and updated at a minimum annually. Works with Transplant Donor Networks to monitor accuracy and completion of donor activity and data and to ensure quality. Provides data as needed.
D. Fiscal/Revenue Management: Manages unit workflow and patient care with the goal of achieving optimum financial position. Effectively controls costs through economical utilization of personnel, materials and equipment, taking into consideration patient quality issues. Collaborates with case managers, physicians and other disciplines to assure a cost-effective approach to individual patient care from admission through discharge. Works with staff and other departments in providing clinical information for contracting. proposals and negotiations, RFI's. Responds on a timely basis to requests for information from the insurers and organ procurement agencies.
E. Communication and Interpersonal Relationships: Communicates effectively to maintain positive working relationships and achieve desired outcomes. Demonstrates effective and positive communication skills in all situations. Role models and coaches staff to do the same. Collaborates with physicians and other disciplines to establish and maintain quality patient care. Effectively organizes ideas for logical presentation and acceptance. Demonstrates good judgment in selecting the appropriate mode of communication (verbal, written, electronic). Conveys and role models a positive, professional image which reflects favorably upon the public relations of the organization. Demonstrates effective communication skills with patients and families.
F. Management of Organizational Change: Works collaboratively to guide and influence the course of change. Maintains a current awareness of changes in the health care environment. Demonstrates ability to manage organizational change. Identifies opportunities to develop programs which contribute to the effectiveness of the overall operation Facilitates staff understanding of the need for and impact of change. Encourages new and innovative strategies to deal with change. Recognizes and manages the impact of stress and burnout on organizational effectiveness; plans approach to help staff handle stress.
G. Professional Development: Assumes responsibility for professional self-development. Quality of work reflects high professional and ethical standards. Acquires knowledge and skills, clinical and administrative, required to effectively perform job functions. Integrates management skills with clinical expertise. Performs work duties with creativity, resourcefulness and initiative. Develops and implements a plan for professional self-development; uses personal insight and feedback from others to complete self-evaluation and performance goals. Maintains clinical and management competencies. Actively participates and contributes to hospital and departmental committees. Complies with departmental attendance, health and safety standards.
H. Operations Assists Transplant Leadership and physicians in achieving and maintaining a viable cost structure while observing "best practice" quality and clinical services. Incorporates continuous performance improvement perspective into ongoing operations. Develops, maintains, and shares with team reports of clinical indicators as requested. Collaborates with the Executive Director in the development and implementation of nursing policies and procedures and short- and long-term goals that guide and support the provisions of the Transplant Service. Ensures nursing policies and procedures are compatible with the function and goals of the Transplant Service and Stanford Hospital. Manages patient care according to unit-specific written goals and scope of service plan. Collaborates with business development on initiatives to increase program growth, analyze and improve patient satisfaction and other initiatives. Reviews website material annually and updates site as appropriate. Other duties as assigned.
I. Leadership Provides clear direction and establishes challenging and realistic priorities for Service. Maintains perspective, balance and flexibility in managing complex systems and programs. Creates and facilitates collaboration and cooperation among diverse groups and professional disciplines to achieve results. Promotes team building among diverse groups by emphasizing a spirit of cooperation among all transplant staff members. Collaborates with the Administrative Director, Medical Director, and Surgical Director on new ideas for increasing volume growth, patient education and overall program visibility. Assists in the development of program materials for internal and external use.
Professional Responsibilities: Maintains superior working knowledge of all aspects in transplant nursing. Completes continuing education programs as mandated by state licensure. Participates in professional organizations. Maintains active membership in the North American Transplant Coordinators Organization or other related organizations
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
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Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. - Bachelors of Science in Nursing (BSN) degree required from an accredited academic institute - Current California Registered Nurse (RN) license - Masters of Science in Nursing (MSN) strongly preferred - Managerial/Charge Nurse experience - Five years' experience in clinical nursing and two years transplant experience strongly preferred - Excellent organizational, interpersonal, oral and written communication skills - Must be able to handle multiple conflicting priorities and to work in a fast-paced environment
Our Mission: To Care, To Educate, To Discover
Our Vision for the SHC Experience: Healing humanity through science and compassion, one patient at a time
SHC does not discriminate on the basis of Ancestry, Age, Color, Disability, Genetic information, Gender, gender identity, or gender expression, Marital status, Medical condition, Military or veteran status, National origin, Race, Religion, Sex, and Sexual orientation.