Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.
If you are passionate about helping others and knowledgeable of real estate management, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.
Where will this role work?
This position supports 96 units at The Roosevelt.
What can I expect for compensation?
$45,000-$50,000 based on experience
As a member of our team, you will be accountable for leading the daily operations of the assigned portfolio of real estate by coordinating the operational activities, leasing and marketing along with a strong focus on customer service and community relations.
+ Communication Proficiency
+ Business Acumen
+ Customer/Client Focus
+ Decision Making
+ Financial Management
+ Results Driven
+ Takes ownership of assigned properties, acts as the company's primary coordinator to ensure that the company’s goals are fully meet and to exceed contractual property management obligations.
+ Directs the day-to-day activities of resident and tenant relations, safety/security, maintenance, marketing, landscaping, inspections, snow removal, and other operations.
+ Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
+ Walks property at regular intervals to ensure property rules are being followed and that the property is clean and orderly and in good maintenance condition.
+ Works on the first and last day of each month until responsibilities are completed; some overtime may be required.
+ Performs other tasks & duties as assigned based on business needs.
+ Shops comparable projects in the market place monthly.
+ Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
+ Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.
+ Maintains complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
+ Coordinates with Corporate support staff on management company procedures for processing and distributing information.
+ Prepares all resident files to include all preparatory paperwork; prepares all move-out materials.
+ Ensures compliance with state, federal and local housing laws.
+ Complies with all Sherman Associates, agency and city compliance requirements.
+ Assists with subsidy administration in accordance with HUD rules and regulations.
+ Engages, contracts, supervises and approves invoices for all goods/services required to maintain the assigned properties up to company and owner standards.
+ Develops operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy. Prepares this data to be used as an ongoing accounting reporting tool. Further accountability includes administration of budgets, operational review and analysis of corrective action needed. Recommend and implement programs that contribute to center profitability.
+ Analyzes and distributes financial statements including operating variances from budget, cash management and strategies for collection of receivables.
+ Coordinates collection and documentation of all revenues following lease obligations of residents/tenants and the owner's policy on accounts receivable. Collect delinquent accounts promptly. Communicates with accounting department to ensure accuracy of rent roll and accounts receivable.
+ Produces required volume of work by planning, organizing, and prioritizing work duties.
+ Works designated schedule, and adheres to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies/procedures.
+ Maintains a clean and safe work environment and follows all safety and emergency procedures.
+ Attends all required meetings and training sessions, including travel to corporate headquarters as needed.
+ Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.
+ Must be respectful of resident/tenant privacy, including specific commercial tenant needs.
+ Works as a team player and interacts with all internal and external customers in a friendly/efficient manner.
+ Keeps management informed at all times in the areas of:
+ Resident/tenant complaints
+ Suggestions for improvement of property performance
+ Status of vacancies/projected occupancy
+ Cash flow situation
+ Any legal actions
+ Performance of assigned staff
+ Property conditions that could necessitate action by senior leadership
+ Potential property liabilities or hazards
+ As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.
+ Supervises on-site maintenance, if utilized at assigned properties. Develops specifications and continually evaluates service needs and performance in all areas of maintenance and management. Forecast sand manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
+ 2-5 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience.
+ CRM, CAM, COS, or other related professional certification preferred.
+ Proven track record of success in overseeing a portfolio of 50-100 residential units strongly preferred.
+ Knowledge and experience with tax credit preferred
+ Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
+ A passion for the mission, vision, and values of Sherman Associates.
+ Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
+ Office hours may vary due to the specific needs of the portfolio.
+ This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
+ Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.
+ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
+ While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
ADDITIONAL SCREENING REQUIREMENTS
+ Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
+ Must successfully meet criminal background screening requirements for position
This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.
Only applicants who complete our online application process will be considered. Applicants that need reasonable accommodations to complete the application process may contact firstname.lastname@example.org.
Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.
Who Are We? Sherman Associates is an award-winning real estate development firm specializing in the design, construction and financing of quality commercial, hospitality, and residential housing across the Midwest. With over 35 years of development and construction experience, Sherman Associates has developed an impressive portfolio of approximately 8,500 multifamily, townhouse and single-family homes, and 600,000 square feet of commercial and hotel space; including Aloft Minneapolis Hotel, Canopy by Hilton Minneapolis Mill District, Holiday Inn Express & Suites - Downtown Des Moines, Sheraton Duluth Hotel, and franchise Starbucks locations (Minneapolis & Saint Paul).
+ George Sherman (Owner / CEO) has received the Lifetime Achievement Award in Real Estate from the Minneapolis St. Paul Business Journal and the 2016 Presidents Award from the Preservation Alliance of Minnesota. He has been named an Industry Titan by Twin Cities Business Magazine on their list of 101 People to Know.
+ To date, the total value of our real estate development portfolio exceeds $2 billion.
+ The NorShor Theater is a large community impact project that Sherman Associates worked with the city of Duluth & Duluth Playhouse: https://www.sherman-associates.com/uncategorized/finance-commerce-named-norshor-theater-a-top-project-of-2017/
+ In 2018, Sherman developed 2 solar gardens to provide clean renewable energy to 22 Sherman owned properties in Minnesota: https://www.sherman-associates.com/properties/solar-garden-carver-county/case-study/
+ We own and manage Riverside Plaza. It was one of the largest affordable tax credit housing rehabs in the nation’s history. https://www.sherman-associates.com/properties/riverside-plaza/
+ We are always developing/growing and looking for people to join our teams!
Keyword: Property Manager, Community Manager, Apartment Manager, Housing, Affordable, Compliance, Leasing, marketing, Management, Residential, HUD, management, Manager, Building, real estate, CPM, CAM
From: Sherman Associates