Conservation Services Group

Senior Benefits Analyst

Job Summary


Conservation Services Group






Full Time





Close Date:






Westborough, MA


Position Summary: Reporting to the Director, HR Operations, this individual is responsible for the effective implementation, communication, maintenance, compliance and reporting of employee data and benefits programs including group and individual health, wellness, disability, life, and retirement. The ideal candidate will thrive in a fast-paced, environment with competing priorities and provide the necessary attention to the details required in benefits and HRIS administration.


Essential Job Responsibilities:

  • Administers all employee benefits programs, ensuring accuracy and compliance with all contracts and legal requirements. Defines and communicates procedures for managers and staff as necessary. Ensures accurate recordkeeping for plans and employee records.
  • Manages employee database (HRB/ADP) and all associated HRIS projects for enhancements and changes. Understands system requirements and ensures administration of data aligns with ADP and legal requirements.
  • Reconciles monthly invoices and ensures accurate vendor bill payment monthly and annually.
  • Sets up and maintains all record keeping for leave of absence and workers’ compensation management. Completes all reporting requirements internally and externally. Interfaces with Workers’ Compensation vendor to report and administer claims.
  • Collaborates with benefits vendors and brokers to solicit, review and assess quotes, manage accounts and address issues as needed. Conducts census and cost analysis and makes recommendations within budget parameters.
  • Leads annual open enrollment process for the company. Develops project and communications plan. Ensures smooth transition for managers and staff. Installs new plans and changes according to contractual agreements, ensuring accurate and timely implementation.
  • Advises and counsels managers and employees on benefits administration, issue resolution and leave management. Handles inquires quickly, courteously and confidentially. Maintains contact in person, by email or by phone to facilitate proper and complete administration of claims. Ensures accurate and compliant record keeping.
  • Leads system update projects, trains HR staff in use and administration of database.
  • Assures company compliance with all state and federal benefits laws. Prepares all necessary annual reports and filings in a timely manner. Leads and responds to all required audits.
  • Provides back-up support to HR Assistant in the set up of new hires, termination processing and changes to existing employee records in HRB. Complete offer process as needed, creating offer letters, packages, and notification emails. Complete termination process as needed, creating termination letter, notifications and termination checklist.



  • BA or equivalent experience, preferably in Human Resources Management
  • 5-7 years experience in benefits administration.
  • Certified Benefits Professional certification preferred.
  • Demonstrated knowledge of related regulations and laws, including ERISA, HIPAA, ADA OSHA and FMLA.
  • Demonstrated sound judgment in resolving benefits issues, internally and externally.
  • Strong communication skills, written, oral and group presentation.
  • Ability to analyze and interpret complex documents
  • Strong time and project management skills
  • Strong computer skills, including Microsoft Word, Excel, Powerpoint
  • Demonstrated HRIS experience and database management experience
  • Experience with ADP’s HRB database preferred


Salary Range: Commensurate with experience


CSG’s compensation package includes comprehensive medical coverage with BlueCross BlueShield Blue Care Elect PPO, dental coverage with Delta Dental PPO, and vision coverage with EyeMed Vision Care; Employer paid life and AD&D insurance and STD & LTD insurance coverage; Plus paid holidays, PTO, and employer matching 401(k) retirement plan.


Please apply online at:

CSG is an Equal Opportunity Employer


Conservation Services Group (CSG) is the leading provider of residential energy efficiency programs in North America. CSG has helped Americans make smart energy use decisions an important part of the way they live and work since 1984. The company designs, develops, and delivers innovative, results-driven programs. CSG employees are committed to a mission of delivering these comprehensive programs to help people use energy more wisely. Energy efficiency and renewable energy are our sole business, not one of a hundred departments in a large corporation. CSG provides proven expertise to utilities, state agencies, trade allies and homeowners, tenants, and property owners seeking to improve home durability, safety, air quality and comfort while saving money. We bring creativity and commitment to our goals of championing the development and use of safe, clean energy.

People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?