Conservation Services Group
CSG is currently seeking a high energy process and customer service driven team leader to manage the Program Operations team for the Massachusetts based RCS program. This leader will partner closely with the existing program management leadership team to continue to support the clients and customer needs while at the same time developing a staff of over 15 employees. They will work closely with staff in processing customer contracts and rebates, establish high levels of customer service, provide financial oversight on customer and contractor transactions for handoff to Finance & Accounting, and serve as a point of contact for other program initiatives. The Program Operations Manager will also work with other CSG central service teams in developing and implementing solutions to improve the overall operational job functions.
This will be achieved by facilitating and participating in internal work sessions with staff, having a clear understanding of back office process workflows, previous experience with financial oversight, and the ability to analyze business processes and procedures to set proper benchmarks.
The Program Operations Manager will lead the continuing strategic development of the back office operating model, and help validate proposed ideas/plans prior to implementation.
Skills and Experience:
Salary Range: Commensurate with experience
CSG’s compensation package includes comprehensive medical coverage with BlueCross BlueShield Blue Care Elect PPO, dental coverage with Delta Dental PPO, and vision coverage with EyeMed Vision Care; Employer paid life and AD&D insurance and STD & LTD insurance coverage; Plus paid holidays, PTO, and employer matching 401(k) retirement plan.
Please apply online at: http://jobs-csg.icims.com
CSG is an Equal Opportunity Employer
Conservation Services Group (CSG) is the leading provider of residential energy efficiency programs in North America. CSG has helped Americans make smart energy use decisions an important part of the way they live and work since 1984. The company designs, develops, and delivers innovative, results-driven programs. CSG employees are committed to a mission of delivering these comprehensive programs to help people use energy more wisely. Energy efficiency and renewable energy are our sole business, not one of a hundred departments in a large corporation. CSG provides proven expertise to utilities, state agencies, trade allies and homeowners, tenants, and property owners seeking to improve home durability, safety, air quality and comfort while saving money. We bring creativity and commitment to our goals of championing the development and use of safe, clean energy.
People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?