Operations Intern

Job Summary

Category:

Operations management

Type:

Intern/Fellowship

Status:

Part Time

Relocation:

None

Industry:

All

Close Date:

03/22/13

Compensation:

College Credit + access to all classroom materials

Hours:

Day

Location:

New York City

Address To:

jobs@cleanedison.com

Description

 

We are a national clean-tech energy education provider dedicated to training incumbent workers, veterans and career-changers. Our group of bright, hard-working, passionate individuals are commited to providing articulate, concise, easy to understand curricula, courses and online programs to help candidates advance in our sustainable and environmentally conscious society.We offer courses in solar installation, building science, home and commercial energy auditing, and sustainable design. Our product development team is also in the process of branching out across other forms of renewable energy sources and clean-technologies. It is definitely an innovative, fast-paced and exciting place to be!

The Operations Intern will be responsible for establishing and managing relations with various outside vendors, including instructors, venues, travel agents, and other resources utilized in the company's clean tech training operations. They will receive inbound calls from customers, routes calls to appropriate party, and resolves customer issues when necessary. Attention to detail, professional phone etiquette, ability to work autonomously, and problem-solving skills are required. Event planning experience, ability to negotiate, experience with contracts, tech savvy, and proficiency in CRM platforms (ex: Salesforce) strongly preferred.

Primary Responsibilities: • Source and manage relationships with various outside vendors (instructors, venues, travel agents, etc.) • Negotiate rates and secure contracts for venues, services and other operational resources • Receive inbound calls from customers, route calls to appropriate party, resolve customer issues as- necessary

 

Requirements

 

Required Skills: • Attention to detail • Professional phone etiquette • Ability to work autonomously • Problem-solving skills

Preferred Skills: • Event planning experience • Experience with arranging/booking travel • Ability to negotiate • Experience with contracts • Proficiency in CRM platforms (ex: Salesforce)