Conservation Services Group

Operations Coordinator

Job Summary


Conservation Services Group






Full Time





Close Date:




Not Applicable


Lombard, IL


Manage the processing of contracts for our residential retrofit customers. The Sr. Program Coordinator will be able to analyze and report on the status of contracts as needed.

  • Interface with technical staff to gather appropriate approvals and information.
  • Liaison with program partners regarding work orders and incentive payments.
  • Review and submit incentive payment requests
  • Assign contracts to Program Contractors based upon program process
  • Assist in preparing and validating weekly and monthly reports regarding contract statuses
  • Assist in managing MS Access database used for data collection
  • Identify stalled contracts and the reasons for them; support outreach efforts designed to encourage customer to proceed with stalled contracts
  • Assist in the scheduling and processing of Quality Control visits under the direction of Field Manager
  • Manage requests for reports from our reporting system by running and distributing reports appropriately


  • HS Diploma or equivalent education required, some college preferred
  • 2-5 years program administration and database experience, plus 2-4 years general administration experience
  • Strong oral and written communication skills
  • Strong mathematical skills
  • Demonstrated interpersonal skills and team orientation
  • Detail orientation and ability to balance multiple tasks and deadlines
  • Computer proficiency, experience with Windows-based office applications required. Previous database experience preferred.
    • Ability to analyze and manipulate data in Excel using filters, formulas, lookups and pivot tables desiredAbility to create queries and reports in MS Access desired
    • Must have good time-management skills and function well in a fast-paced environment
    • Must be able to work with field staff in a diplomatic but persistent manner to get needed information/documents so the contract pipeline flows smoothly and efficiently
    • Ability to recommend process improvements preferred


Salary Range: Commensurate with experience


CSG’s compensation package includes comprehensive medical coverage with BlueCross BlueShield Blue Care Elect PPO, dental coverage with Delta Dental PPO, and vision coverage with EyeMed Vision Care; Employer paid life and AD&D insurance and STD & LTD insurance coverage; Plus paid holidays, PTO, and employer matching 401(k) retirement plan.


Please apply online at:

CSG is an Equal Opportunity Employer


Conservation Services Group (CSG) is the leading provider of residential energy efficiency programs in North America. CSG has helped Americans make smart energy use decisions an important part of the way they live and work since 1984. The company designs, develops, and delivers innovative, results-driven programs. CSG employees are committed to a mission of delivering these comprehensive programs to help people use energy more wisely. Energy efficiency and renewable energy are our sole business, not one of a hundred departments in a large corporation. CSG provides proven expertise to utilities, state agencies, trade allies and homeowners, tenants, and property owners seeking to improve home durability, safety, air quality and comfort while saving money. We bring creativity and commitment to our goals of championing the development and use of safe, clean energy.

People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?