Conservation Services Group

Senior Instructional Designer

Job Summary


Conservation Services Group






Full Time





Close Date:






Westborough, MA


CSG’s Training Services group is responsible for all training and development needs for all internal employees within CSG, our Program Partners and open market customers. Training Services also provides services to our marketing department in the form of digital video filming and editing. Reporting to the Director of Training Services, the Senior Instructional Designer will support CSG’s initiatives, employee learning and our external training segment through the design, development and facilitation of high quality curriculum, communications, and web-based solutions. The Senior Instructional Designer will ensure solutions follow sound instructional design and evaluation principles while aligning with CSG’s strategic direction.


  • Following industry standard instructional design practices
  • Preparing clear learning objectives that reflect the required performance
  • Consulting with SMEs and others to create instructor led, self study, and online instructional content that effectively engages the learner
  • Staying current with building science principles, theories and best practices
  • Delivering a variety of subject matter including business skills, relationship management, and building science topics.
  • Responsible for conducting highly interactive classroom sessions; conveying complex conceptual information in a concise and understandable manner; effectively using anecdotes, humor, analogies, and examples to engage participants; explain complex/dry concepts, and adapting style and pace based on audience needs.
  • Design, implement, and manage ongoing training programs for CSG. Services include conducting training needs assessments, designing competency models and curriculum maps, defining specifications for training programs, designing and developing instruction, identifying appropriate external programs, training delivery and evaluation.
  • Develop solutions that follow best practices and standards, and allow for reuse with minor customization as needed.
  • Bolster Training Services’ strategy and ongoing effectiveness


  • Bachelor’s degree in Instructional Design and/or Building Science/Sustainable Design, Masters preferred or equivalent work experience
  • 6-10 yrs of experience in project management, curriculum design/development, and training delivery
  • In-depth knowledge of instructional design and development processes, media strategies, and evaluation methods
  • Knowledge of Building Science and Energy Efficiency or related subject matter
  • Excellent presentation/facilitation skills
  • Creative problem solver, excellent interpersonal (verbal/written) skills
  • Strong knowledge of business communication and customer service techniques
  • Ability to manage multiple complex projects simultaneously

Salary Range: Commensurate with experience

CSG’s compensation package includes comprehensive medical coverage with BlueCross BlueShield Blue Care Elect PPO, dental coverage with Delta Dental PPO, and vision coverage with EyeMed Vision Care; Employer paid life and AD&D insurance and STD & LTD insurance coverage; Plus paid holidays, PTO, and employer matching 401(k) retirement plan.

Please apply online at:

CSG is an Equal Opportunity Employer.


Conservation Services Group (CSG) is the leading provider of residential energy efficiency programs in North America. CSG has helped Americans make smart energy use decisions an important part of the way they live and work since 1984. The company designs, develops, and delivers innovative, results-driven programs. CSG employees are committed to a mission of delivering these comprehensive programs to help people use energy more wisely. Energy efficiency and renewable energy are our sole business, not one of a hundred departments in a large corporation. CSG provides proven expertise to utilities, state agencies, trade allies and homeowners, tenants, and property owners seeking to improve home durability, safety, air quality and comfort while saving money. We bring creativity and commitment to our goals of championing the development and use of safe, clean energy.

People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?