Conservation Services Group

Quality Assurance Manager/Scrum Master

Job Summary


Conservation Services Group






Full Time





Close Date:




Not Applicable


Westborough, MA


Perform scrum master duties for an agile team. Provide administrative management support for a group of quality assurance engineers who are deployed on agile teams, including performance management, goal setting, as well as coaching on business, technical and testing best practices, and team work topics.

  • Drive best practices in adoption and use of advanced quality assurance techniques, including test automation, white and black box testing, test driven development, load testing, and continuous integration build and release management.
  • Act as a Scrum Master for an agile team, facilitating key team meetings, removing impediments, working with the product owner to move the planning and review processes forward smoothly. Coach and assist team members and assure smooth team function.
  • Provides formal supervision, coaching, mentoring, and guidance to quality assurance staff. Provides feedback to peers and supervisors. Identifies and facilitates training and development opportunities for staff to enhance knowledge and expertise, keeping up with the rapidly changing technology used within the company and the overall industry. Prepares and conducts performance reviews and assists in career development plans for staff.
  • Communicates company, department, and team policies and procedures including agile and quality management methods and tools.


  • Bachelor’s Degree in Computer Science, Engineering, Business, or related discipline. Education requirements may be satisfied with commensurate experience.
  • 8 – 10 years experience with progressively responsible quality assurance work and prior QA management experience.
  • Practical experience with implementing Agile methods to drive team performance.
  • Scrum Master experience, training, and certification are very desirable.
  • Strong verbal and written communication skills, strong analytical and problem solving skills, ability to manage multiple projects simultaneously, flexibility and adaptability to change, decision-making and critical thinking skills.


Salary Range: Commensurate with experience


CSG’s compensation package includes comprehensive medical coverage with BlueCross BlueShield Blue Care Elect PPO, dental coverage with Delta Dental PPO, and vision coverage with EyeMed Vision Care; Employer paid life and AD&D insurance and STD & LTD insurance coverage; Plus paid holidays, PTO, and employer matching 401(k) retirement plan.


Please apply online at:

CSG is an Equal Opportunity Employer


Conservation Services Group (CSG) is the leading provider of residential energy efficiency programs in North America. CSG has helped Americans make smart energy use decisions an important part of the way they live and work since 1984. The company designs, develops, and delivers innovative, results-driven programs. CSG employees are committed to a mission of delivering these comprehensive programs to help people use energy more wisely. Energy efficiency and renewable energy are our sole business, not one of a hundred departments in a large corporation. CSG provides proven expertise to utilities, state agencies, trade allies and homeowners, tenants, and property owners seeking to improve home durability, safety, air quality and comfort while saving money. We bring creativity and commitment to our goals of championing the development and use of safe, clean energy.

People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?