Green Job Crawler Albuquerque, NM
17 Sep, 2019
Job Title Team Manager II Job ID 6086578 Location PNM, Albuquerque, NM Full/Part Time Full-Time Favorite Job Regular/Temporary Regular POSTING DEADLINE Applications must be submitted by midnight, Wednesday, October 16, 2019. DEPARTMENT Department: Renewable Energy - Customer Interconnection PREFERENCES The Customer Interconnection Department is looking for some exceptional leaders who thrive on delivering a positive customer experience. The Customer Interconnection Department is responsible for processing and screening applications for customers wanting to connect or upgrade new service and renewables. We are looking for leaders who put customers first and build high-performing teams. For questions, please contact Kathleen Larese (Kathleen.email@example.com). NOTE: In your cover letter, please address your experience as it applies to preferences listed below: - Leader who is both customer and employee-centric - Experience with distribution and renewable (solar and battery) systems and designs - Electrical contracting experience desired - Regulatory, rate design experience desired (including long-range planning) - PowerClerk developeer experience desired - Experience working in highly regulated industry (no necessarily utilities) - Process improvement experience or certification desired (lean, six sigma, agile, design thinking, etc.) JOB DESCRIPTION Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.SUMMARY: Directs and manages a team that provides electric new service delivery, maintenance, system reliability, and/or large investment projects. Assists in achieving the team goals and objectives including: superior customer service, system integrity, cost effectiveness, and highly productive personnel.ESSENTIAL DUTIES AND RESPONSIBILITIES:Assists with the overall budget for the departmentParticipates in litigation and grievance mattersPromotes the development of ideas for new construction techniques and standards in order to provide efficient practicesManages a high volume workload in an area with complex utility systemsHolds employees accountable to complete all projects in a timely and professional manner, while promoting a safe working environmentWorks with other Team Managers to ensure all resources are allocated to best meet customer and company needsEnsures that through planning, design, construction, and maintenance the highest reasonable system reliability factor is maintainedEnsures DOT, OSHA ,and Governmental complianceProvides technical expertise for design for new construction, system reliability, and maintenanceReviews and approves design for new construction, system reliability, and maintenanceAdministers contracts for wide array of projects, professional services, outside services, materials, and equipmentProvides planning, direction, interdepartmental coordination and development of new administrative procedures and policies necessary for the achievement of team goalsPrepares, submits, and maintains appropriate documents in an accurate and timely mannerResponsible for all team members, including union/non-union personnel, their activities, and achievementsProvides positive coaching to motivate team members to generally meet expectationsManages change, creates a competitive team, and leads them in long-range goals and objectivesEnsures the proper execution of training, performance appraisals, counseling, discipline, and EEO complianceCOMPETENCIES: Knowledge of construction and maintenance of electric distribution and/or bulk power generation systemsDemonstrated ability to make independent decisions that require judgment, creativity and interpersonal skillsKnowledge of right-of-way requirements, industry codes and standards, company standards, governmental codes, regulations, laws applicable to electric service delivery and/or bulk power generation, maintenance, and system reliabilityExperience in complex and sensitive negotiationsDemonstrated ability to handle media interviews and public interactionsDemonstrated abilities to work and negotiate with major customers on sensitive utility issuesKnowledge of organizational and negotiating skills to prioritize and assign workExperience in dealing with emergency situations with minimal or no directionKnowledge of environmental issues, concerns, and overall policies and proceduresExtensive knowledge of PNM policies, procedures, and union contractsKnowledge of the PNM budget process, preparation and interrelationship with other department and budgetsKnowledge of safety rules and procedures and extensive knowledge of warehouse inventory system and material handlingQUALIFICATIONS MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelor's degree from four-year college or university with seven to nine years related experience, including two years management experience, or equivalent combination of education and/or experience related to the discipline.Masters degree preferred.CERTIFICATES, LICENSES, REGISTRATIONS:Job requirements may include meeting and maintaining regulatory standards required for the position including passing any physiological qualifications required by the Department of Transportation or other agencies, and possession of a valid Commercial Driver's License. May also need to have and maintain a driving record that meets the Company's standards.COMMUNICATION SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicMATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometryAbility to apply concepts such as fractions, percentages, ratios, and proportions to practical situationsANALYSIS AND PROBLEM-SOLVING ABILITY: Ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.COMPUTER SKILLS: Working knowledge of database, project management, spreadsheet, and word processing softwareKnowledge and ability to use software applications and current computer system tools used by team.PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 10 pounds. May be on 24-hour call during various periods of time.WORK ENVIRONMENT:Office environment. SALARY RANGE Salary Grade: G04Minimum Midpoint Maximum$84,773 - $114,443 - $144,114 EQUAL OPPORTUNITY STATEMENT PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.