Account Specialist

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We are Hiring an Accounts Specialist t in Orlando, FL!

The Account Specialist sells products and/or services to customers through a variety of mediums and acts as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business. Maintains relationships with accounts through ongoing client contact and support. Closes sales within territory, defined by geographic area, industry, or product/service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. May work in tandem with outside sales team to achieve sales goals and revenue targets.

Responsibilities:

• Contacts both new and existing customers to sell new and recurring business
• Creates and delivers proposals to customers
• Ensures customer satisfaction and retention
• Accurately records information in CRM for forecasting
• Continues to stay up to date on company and customer technology to remain a trusted partner
• Sells complex products / services; utilizes knowledge of products / services and industry to evaluate and recommend best solutions to customers
• Strategic sales process; established base of accounts and stable revenue responsibility
• May utilize knowledge of industry to recommend updates or changes to product and service offering
• Other duties as assigned

Requirements:

• Required: High School Diploma or equivalent 3+ years of experience /Preferred: BA/BS preferred
• Strong communication skills
• Intra-departmental communication for purpose of alignment/information sharing
• Working understanding of company products / services
• Utilizes sales techniques effectively and developing familiarity with industry Demonstrates ability to identify and cultivate sales from new and/or existing customers
• Ability to complete sales with minimal supervison
• Fluency in Microsoft Office applications (Outlook, Word, Excel)
• Basic understanding of SAP ERP and Microsoft Dynamics CRM systems
• Travel requirement 5%

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.