Communications Advisor

Communications Advisor

Glasgow HQ (G2 5AD) or Prenton office (CH43 3ET)

£44,800 - £56,000 per annum + Bonus up to 10% and Single Cover Private Medical Insurance

Help us create a better future, quicker

As Communications Advisor, you’ll develop, prepare and promote internal communication channels to meet the requirements of the employees and business needs. You’ll provide communication products that will support people in their roles, adhere to a common communication approach and contribute to achieving key business objectives.

This role will be responsible for the delivery of an employee focused communication plan across the SP Energy Networks business.

You’ll take control of employee communication channels ensuring the delivery of clear, consistent, and effective communications to a range of business audiences. You’ll also provide direction and assistance to business leaders to ensure key strategic and operational messages are delivered, understood and effectively cascaded across the business.

The importance of effective Employee Communications will be championed to embed the delivery of regular face-to-face communication as a key management responsibility.

What you’ll be doing

General
• Liaise with business contacts and user groups to ensure that communications meet user requirements.
• Offer guidance and advice on internal communications activities/channels.
• Work with Business Units in producing communication around campaigns.
• Production of external literature
• Promotion of all communications channels as a functional work tool.
• To implement innovative and leading edge communications solutions using new
technology.
• Development of communication strategies and implementation of Operating Plan
• Development of communication plans for Business Units and SP Energy Networks projects
• Support and advise the business in the use of communications to achieve key business objectives.
• To establish and cultivate a two-way communication culture.
• Develop & provide communication content that supports the business needs and in line with business strategy.
• Work with message owners, business contacts and user groups ensuring that internal
communications meet user and staff requirements.
• Create and develop consistent messaging and communication content that can be
published across a wide range of communication channels, such as staff publications,
intranet, team meetings, notice boards
• Advise Executive Team, Operational Managers and Team Leaders in the use of
communications to achieve key business objectives.
• Be actively involved in the preparation, management, implementation and support of all SP Energy Networks Conferences and road-shows
• Manage Long Service Awards events and ensure distribution of awards to all recipients
• To establish and cultivate a contemporary communication culture.
• Devise, conduct and analyse communication audits for all SP Energy channels and events.
• Preparation of presentations as required

Intranet & Internet

• Devise & implement new initiatives which support existing communication channels in successfully delivering business objectives
• Consider and develop activities to encourage use of the internet and intranet site.
• Develop and introduce new methods, techniques and practices that ensure the intranet and internet is up to date, accurate and compliant.
• Develop and implement processes and procedures to encourage consistent approach to managing business content updates and to maintain control of look and feel of website.
• Research, compile, write and publish content to both sites
• Promotion of the site – reporting on analytics and SEO as appropriate
• Work with Systems UK to establish effective web based solutions to support business activities and requirements
• Responsibility for all social media communications across multiple channels, including Twitter, Facebook, LinkedIn, YouTube and Yammer, with the aim of delivering key messages to new audiences, creating local advocates in our communities.
• Devise strategy and metrics for social media communications which align to business objectives, managing promotion and growth of channels through external signposting and/or paid advertising, agreed and continually reviewed in conjunction with Stakeholder Engagement Manager.
• Manage own workload to Research, compile, write and work with comms team to publish content through all social media channels. Using software to publish social media content and identifying opportunities to engage with key stakeholders and partner organisations. Develop and introduce new methods, techniques and practices that ensure social media channels are up to date, accurate and compliant. Suggesting and sourcing marketing communications content from across business.
• Working with Corporate Communications, the Communications Manager and the Stakeholder Engagement Manager to ensure new materials comply with corporate branding guidelines and are aligned with corporate strategy. Also ensuring that consistency of branding used across range of communications materials and internal/external signposting.
• Manage own workload to prepare professionally designed presentations to be used across organisation, within specified branding guidelines, as required.

What you’ll bring

• Previous communications experience
• An in-depth understanding of the UK utilities market
• Knowledge of ScottishPower Group activities and in-depth knowledge of SP Energy Networks business activities
• A close understanding of the varying business requirements within SP Energy Networks
• High verbal reasoning, verbal comprehension and numeric skills
• Excellent team working skills
• Highly creative, coupled with ability to monitor/evaluate
• The ability to work under pressure and to tight deadlines
• Well-developed influencing and negotiation skills
• High behavioural and customer focus
• Highly motivated
• Excellent interpersonal and influencing skills
• Experience of publication and business writing
• Excellent written and verbal communication skills
• Excellent planning and organisational skills, with ability to produce quality work to set deadlines.
• Delivery focussed, with the ability to take the lead, work on own initiative as well as work with location Management Teams.
• Results focussed, with the ability to maintain momentum and achieve objectives when faced with obstacles, conflicts and competing demands.
• Excellent communication and inter-personal skills in order to motivate and influence Managers and staff at all levels. Ability to influence and motivate teams to deliver communication interventions
• Proficient in the use of IT – predominantly windows and microsoft packages

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

· 36 days annual leave

· Holiday Purchase – perfect your work/life balance with extra annual leave

· Share Schemes

· Payroll Giving and Charity Matched Funding

· Technology Vouchers – save more and spread the cost of your technology purchases

· Electric Vehicle Schemes – to help you transition to green/clean driving

· Cycle to Work scheme and Public Transport Season Ticket Loans

· Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments

· Life Assurance (4x salary)

· Access to Savesmart financial wellbeing support

· Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the

communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

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