At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
Reimagine What’s Possible
We are looking for a Customer Master Data Adminsitrator based in Barcelona.
As a Customer Master Data, you will:
Have accountability for managing the administration of all Customer related data.
Processing all Customer Master Data inputs and changes.
Handling all data entry requests and queries received.
Ensuring that service quality levels fully meet expectations.
Ensuring compliance with legal requirements.
Identifying and communicating gaps, queries, and errors.
Maintaining a high standard of customer service.
Supporting improvement programs.
Supporting the implementation of the price increase programs.
Informing Supervisors of any issues or opportunities with existing customers, such as upcoming major contract renewals, etc.
Being the primary contact with the country based account management team, as well as commercial and query teams.
You will have:
Native/Advanced Spanish, fluent in English.
Any other additional language is a plus.
Understanding of customer administration matters for different countries.
Strong customer focus.
PC literate. MS Office. Microsoft Outlook.
Desire to know SAP for data handling and reporting.
Excellent team player
Ability to work alone and within the team, as well as building strong relationships with all other internal and external stakeholders.
Excellent communication skills.
Ability to work to global work procedures.
We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.