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Customer Service Support Specialist - 6 months contract

Xylem Cote D'Ivoire SARL
Full-time
On-site
Ivory Coast CΓ΄te d'Ivoire
Water Jobs

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

DUTIES & RESPONSIBILITIES

  • Checking of import invoices.

  • Completing import clearing instructions -Only where Applicable.

  • Maintaining filing system for import shipments.

  • Uploading of documents to banking portals.

  • Preparing documents for bank collections to be presented to bank.

  • Credit advice or the receipt of funds coming from the Final importer.

  • Visit Importers for document collection and co-ordinate with bank for exchange authorization forms.

  • Support customs clearing.

  • Invoices -Printing -Finance Standards –(LOCAL Requirement).

  • LOCAL -administration for licenses -support.

KEY RELATIONSHIPS

  • Finance Team

  • Customers -In country

  • Freight Forwarders/Brokers

  • Sales Organization

REQUIRED SKILLS / EDUCATION / QUALIFICATIONS

  • A degree in Logistics, Supply Chain Management, OR Finance related field.

  • Relevant certifications in import/export or customs compliance will be an added advantage.

  • Minimum 2-3 years experience in import/exports environments.

  • Knowledge of in country trade laws – (Financial controls for trade).

  • French Speaking.

  • PLEASE SHARE CV'S IN ENGLIGH.

KEY COMPETENCIES

  • Ability to work under pressure.

  • Deadline driven.

  • Strong administration skills.

  • Continuous Improvement Mindset.

  • Results orientated.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.