Expert Field Service Technician

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is looking for an Expert Field Service Technician to report to our Orlando location and service our water treatment equipment at customer sites in the surrounding area.

Core Responsibilities and Tasks for Expert Field Service Technicians

• Perform installations, start-ups, tests, troubleshooting, repairs, maintenance, and sanitizations to the following high purity water treatment equipment.

• Multimedia Filters, Carbon Beds and Water Softeners

• Reverse Osmosis and Nano Filtration

• Continuous Deionization and Resin Bed Deionization

• Ultraviolet Sterilization and Final Filtration

• Industrial and Laboratory Water Purification Systems

• Installation and maintenance of three phase and single phase pumps including replacing mechanical seals

• Read and interpret P&IDs and complete complex PVC and CPVC piping projects

• Read and interpret Electrical Wiring Diagrams and complete low voltage wiring of the associated components

• Provide semi-complex training to customers on products and services, as well as documenting all installations, inspections, maintenance, and repair work

• Maintain an adequate inventory of replacement parts and tools required for service

• Effectively identify problems as they occur and take appropriate steps to solve them including but not limited to piping, electrical and mechanical repairs

• Provide excellent customer service while identifying any sales opportunities for new equipment, expendables, or service contracts

• Follow an after-hours on-call schedule and respond to all problems in an appropriate and timely manner to minimize the customer’s downtime

• Coordinate with customers to schedule service and installations

• Maintain company service truck and a clean driving record

Position Requirements for Expert Field Service Technicians

• HS diploma or equivalent

• 5-7 years technical experience including industrial or commercial process water experience

• Basic controls ability (PLC)

• Experience with Microsoft office, including the ability to utilize smart devices

• Ability to work in a high customer facing position

• Ability to identify and remedy potential safety concerns

• Ability to pass a background check, drug screen, MVR, and DOT physical

• A valid driver’s license with a clean driving record

TRAVEL REQUIREMENTS: 50% or more daily travel

**Job postings will include a wide salary range, with each role's pay falling within that range. Actual starting salary is based on factors such as skills, experience, location, and market conditions.**

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Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.