Field Service Monitoring & Controls Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
Xylem is looking for a Senior Field Service Technician to travel to various customer sites and perform preventative maintenance on our water purification equipment. This position is open to all qualified candidates in the northeast.

Responsibilities:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with minimal supervision
• Works independently

Travel Requirements:

• Travel 1x/week on average
• May travel anywhere in NE

Education & Experience Requirements:

• Three to five years experience in troubleshooting and repairing electric controls and related industrial equipment.
• General knowledge of 3-phase 480 volt electrical devices or power systems.
• One to two years experience with variable frequency drives and PLC controls.

Skill Requirements:

• Troubleshoot and make electrical repairs to electrical control equipment including: motor starter panels, VFDs, flowmeters and PLCs.
• Build electrical control panels that include transducers, switches, drives, power supplies, PLCs and integrate these devices with Field Smart Technology (FST).
• Use a multimeter and signal generator to diagnose problems with low voltage DC and AC signal wiring.
• Provide field support over the phone.
• Use computer software to update PLCs.
• Read electric control wiring diagrams to build and troubleshoot systems.
• Perform preventative maintenance and service with minimal direction on electrical fleet equipment between each rental.
• Troubleshoot electrical systems, pump problems and diesel engines.
• Create an accurate and legible parts and repair list for assigned fleet equipment. Coordinate with Parts Manager for timely and efficient order and delivery of required components.
• Assist with system setup on customer job sites as needed.
• Operate a service truck and respond to after-hours customer repair calls as needed.
• Other related duties as assigned.

• Ability to effectively communicate both verbally and in writing
• Proven ability to handle multiple projects, prioritize, meet deadlines and work independently with initiative in a fast paced environment
• Ability to collaborate and build effective relationships at all levels of the organization
• Ability to calculate general math, standard and metric measurements
• Ability to read and comprehend electrical wiring schematics and mechanical drawings
• Thorough understanding of single phase and three phase electrical systems and DC systems
• Ability to troubleshoot control panels for single phase and three phase controls
• Ability to travel frequently and with limited notice.

Specialized Knowledge Preferred:

• Forklift certification preferred
• Service and repair knowledge of electrical equipment
• Knowledge of AC/DC component location and identification
• Knowledge of AC/DC electric and circuit testing skills
• Experience with electrical submersible equipment a plus

**Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions**

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.