Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
The HR Shared Services Support Specialist is a multifaceted role that combines expertise in HR operations with a history of providing exceptional support services.
Responsibilities:
• Utilize extensive experience in HR shared services to offer guidance and support to both employees and the HR team.
• Leverage a deep understanding of HR processes and systems gained from previous roles to enhance service delivery.
• Process a wide range of HR transactions, drawing on a strong background in employee lifecycle management.
• Address complex employee inquiries, applying problem-solving skills honed through years of support experience.
• Maintain meticulous employee records, ensuring accuracy and confidentiality, a skillset developed from past HR support roles.
• Assist in the administration of comprehensive benefits programs, capitalizing on previous experience in benefits support.
• Analyze HR data and generate reports, using analytical abilities refined in prior HR support positions.
• Contribute to the continuous improvement of HR services, bringing a wealth of knowledge from previous support focused roles.
High Impact Behaviors:
• Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives.
• Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.
• Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders.
Qualifications:
• A bachelor’s degree in human resources, business administration, or a related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Strong knowledge and understanding of HR laws, regulations, and requirements.
• Experience with HRIS system and Microsoft 365.
• Organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills to effectively manage benefits information and educated employees.
• A proactive approach to problem-solving and the ability to work independently.
Preferred Qualifications:
• Strong experience with data analysis techniques to make recommendations on recruitment, retention, and other HR functions.
• Innovation: Propose creative solutions.
• Proficiency in data analysis tools and software is also beneficial.
• Planning, Scheduling, Budgeting & Resource allocation.
• Effectively manage improvement projects throughout the project’s life cycle, ensuring strategic alignment and deliverable focus.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.