Logistics Coordinator (Fixed Term Contract - 12 months)

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of over 111 million registered users and 237,000+ active partners across 19 countries, have together already saved 410+ million meals from going to waste - avoiding almost 1,107,000 tonnes of CO2e!

Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.

We are adding a Logistics Coordinator to our team. This role will be based in Berlin or Vienna, supporting Germany and Austria and reporting into the Logistics Manager in Northern Europe

Your Mission:

The Logistics Coordinator supports the logistics team in running daily operations. This role includes coordinating our inbound, production and outbound flows, as well as daily stock and invoice control. In this role, you will work closely with our German 3PL and other logistics partners, as well as our internal Commercial, Planning, Finance and CX teams. You will report directly into the Logistics Manager, and work alongside a small team of motivated Logistics Specialists.

Responsibilities:

• Inbound operations: Manage the daily flow of inbound orders, liaise with suppliers / freight forwarders / 3PL, arrange inbound transport where necessary, to ensure goods are received in a timely manner, with minimal discrepancies. Provide daily reporting to our Commercial team.
• Inventory Management: Support inventory management tasks, including management of master data, stock counts and reconciling stock levels daily/weekly/monthly. Ensure accurate and timely updates of inventory records.
• Production & Warehousing: Assist in planning weekly logistics operations with our 3PL and our Planning team; manage production orders; help ensure the 3PL adheres to the production plan and provide daily reporting to our Planning team.
• Outbound operations & Customer Support: Assist in planning the outbound capacity with our 3PL/last mile carriers. Collaborate with the customer service team, including answering logistics-related escalations. Analyse 3PL / last mile performance as well as customer queries / refunds each and provide weekly/monthly reporting to our 3PL to further improve performance, processes, costs and customer satisfaction.
• Invoice & Cost Control: Track, control and approve/dispute supplier invoices to ensure on-time payment. Assist in checking and analysing logistics costs as well as identifying cost-saving opportunities.
• Performance Tracking: Monitor and evaluate logistics performance metrics. Prepare reports on key performance indicators (KPIs) and assist in recommending/implementing performance improvements (especially process and tools improvements).
• Cross-functional collaboration: engage daily with our external teams (3PL) and internal teams (Commercial, Planning, Finance, CX etc) to ensure smooth operations. Provide proactive reports, anticipate on issues/problem-solving, and work with a high sense of urgency.

Requirements:

• You have previous experience in an e-commerce operations function, ideally acquired within a B2C / retail environment.
• You are fully proficient in English and German. 
• You are based in Berlin or Vienna
• You possess strong administrative and organizational skills. You are comfortable handling and reconciling large amounts of data
• You have great communication skills - you are at ease communicating with our 3PLs, our suppliers and our internal teams on a daily basis, by phone, email and Slack
• You are solutions-oriented and proactive
• Previous experience working with, or for, a 3PL will be a big plus! 
• Experience of working in an international setting, in a fast-paced environment will also be a benefit.

Our Values

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we offer:

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,350+ colleagues across 19 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer

Aus rechtlichen Gründen sind wir verpflichtet, das kollektivvertragliche Mindestgehalt in der Höhe von EUR 2.471 brutto pro Monat bekannt zu geben. Wir honorieren jedoch Qualifikation und Vorerfahrung und bieten für diese Position ein über-kollektivvertragliches Bruttojahresgehalt zwischen EUR 40.000 und 45.000 auf Vollzeitbasis, je nach Erfahrungsschatz.

How to apply: 

We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.

Submit your CV and Cover letter in English.

Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

Too Good To Go is an equal opportunity employer

Job Ref - #LI-CR1