Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem's mission is to innovate and collaborate with utilities, industries, and communities to protect and optimize water resources, making them more sustainable.
Logistics & Scheduling Coordinator, highly organized and detail-oriented to manage and optimize the daily operations of our logistics and scheduling processes. This role involves coordinating shipments, managing transportation schedules, maintaining communication with internal teams and external vendors, and ensuring on-time delivery of goods and services.
We offer a full benefits package to include Flexible Time Off (FTO) , health, dental, vision, investment savings plan, and additional miscellaneous benefits.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
Facilitate, coordinate, and lead the project scheduling & logistics coordination activities for domestic and international project requirements; permanent asset fleet management, cost mitigation, quote sourcing, shipping requests (both in and out-of ERP), and other logistic activities as required.
Oversee and perform shipment readiness: communicating logistical plans, create and review shipping documentation, verifying physical contents match documentation, and proper packaging for fragile, sensitive, or dangerous cargo.
Proactive fostering of communication between related roles and departments, and be the liaison between Operations, Material Handling, and Logistics departments (ex: resource schedulers, product managers, tool support/maintenance, procurement, operations, R&D, finance, and production departments).
Collaborate with direct freight carriers, freight brokers, 3PL/4PL partners, and customs brokers (parcel, LTL/LTC, FTL/FTC, and specialized asset-based) to quote, book and monitor shipments until delivery.
o Closely Interact with Xylemβs Project Resource Managers to utilize Xylem branch location warehouses and client facilities, as well as carrier network including freight forwarders, 3PL/4PL partners, warehouse locations, & custom brokerage partners.
Drive value from carrier selection through cost mitigation: selecting lowest-cost carriers and external warehousing while maintaining desired internal customer service level.
Identify, pack, and properly ship Dangerous Goods/Hazardous Materials via carriage, vessel, rail, or aircraft according to their applicable regulations (IATA, 49CFR, IMDG).
Generate international shipping documents (commercial invoices, packing list, shipperβs letter of instruction, etc) and shipments, adhering to Xylem policies regarding trade compliance and documentation standards.
Work laterally with other departments, such as supply chain, procurement, inventory, material handling, and warehouse personnel as needed to support Xylem deliverable requirements.
Occasionally assist material handling in preparing physical shipments, including packing and palletizing parcels and freight, loading/unloading containers and trucks, and labelling.
Occasional availability after-hours, on weekends, and holidays for immediate shipping needs or support: shipment tracking, late/delayed deliveries, damaged goods, customs clearance, emergency shipments, etc.
DUTIES:
Perform logistics functions associated with project and shipping requirements: reserving assets, scheduling freight, anticipating and mitigating challenges, resolving delays, and prioritizing on-time deliveries.
Domestic and international shipping: quoting, documentation, monitoring, managing, and escalating issues.
Process project tool requests using AssetPanda (asset-management software) and ERP (Microsoft Dynamics AX and SAP), efficiently balancing cost-spend, customer service, and tool utilization according to business needs.
Clearly communicate logistical plans and schedules: ship dates, ETA, location, and delays to stakeholders upon request, utilizing the scheduling tools that Xylem provides.
Maintain a safe and orderly working environment through workplace organization best practices and Xylem policies.
Review and approve carrier freight invoices and resolve discrepancies with appropriate parties.
File claims for lost and damaged shipments, research and implement best practices to avoid damage/loss in the future.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Process-orientated and disciplined to procedural adherence and utilization
Knowledge and application of international logistical principles and practices
Demonstrate effective shipment planning and scheduling skills
Ability to work in a fast-paced environment with strong problem solving skills
Highly proficient in Microsoft Suite applications (Excel, PowerPoint, Word, Outlook, and Teams) and familiar with scheduling tools
Strong and proactive internal and external customer service skills highlighted with a positive attitude and professionalism
Highly organized, flexible, and detail oriented
Excellent communication, follow-through, and continuous process improvement skills
Exceptional time management practices, time-directed prioritization, and multitasking
Experience in managing carriers and using transportation management software
Experience with Dangerous Goods/Hazardous Materials handling and shipping
EDUCATION AND EXPERIENCE:
Diploma/Degree in supply chain, logistics, or business related field, or equivalent working experience in a related field (required)
Planning, scheduling, and management experience within a project-related environment (preferred)
Experience with international shipping and trade compliance practices (preferred)
Continuous Improvement experience (a plus)
APICS, Six Sigma/Lean, or equivalent certification (a plus)
TRAVEL REQUIREMENT:
Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions. The target annual salary for this role is $60,000 to - $75,000
Xylem does not provide visa sponsorship for this position
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Salary range:
$72,600.00 - $116,200.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation