Manager - Conservation & Load Mgmt

Manager - Conservation & Load Management
Reporting to: Sr Manager, Delivery CLM
Location: Rochester, NY or Kirkwood, NY
Work Type: Office

The base salary range for this position is dependent upon experience and location, ranging from $104,000 to $130,000 plus bonus

Position Overview:

This position, in the Customer Programs and Products group, manages the development, implementation and operational requirements of new and established program and product offerings for the Avangrid networks companies to meet or exceed growth, revenue and/or regulatory objectives. This is accomplished through superior collaboration with program implementation vendors and internal business areas, including, but not limited to, marketing, sales, regulatory, legal, procurement, engineering, operations and senior management. Success also requires an understanding of local/state/federal codes and policies and the ability to influence utility regulators.

Responsibilities include:

• Existing Programs/Products Offerings - responsible for achieving growth, savings and profitability targets for existing program and product offerings through management activities which include:
  • Developing and implementing comprehensive program/product plans through collaboration with key stakeholders.
  • Responsibility for budget development, monitoring and variance reporting.
  • Provide direction and guidance on tasks performed and completed by program/product support personnel including the Energy Specialists and Administrators
  • Oversight of all aspects of vendor related services including initiating and advancing the procurement process, managing vendor activities, reporting and budgeting.
  • Ensuring processes are efficient while meeting quality assurance standards and complying with regulatory requirements.
  • Delivery of outstanding customer service by ensuring programs meet customer expectations and issues are resolved in a timely manner.
  • Required internal and external reporting.
• New Programs/Products Offerings – responsible for the development and implementation of new and innovative offerings that meet customer needs while providing opportunities for AVANGRID. This is accomplished through:
  • Developing detailed and comprehensive proposals for recommended offerings through a knowledge of energy and equipment technologies and understanding of customer needs.
  • Implementation of approved new offerings to achieve critical success factors.
  • Provide direction and guidance on tasks performed and completed by program/product support personnel.
• Serve as company liaison for program/product initiatives with utility regulators, municipal leaders, industry peers, equipment manufacturers and trade allies to advance initiatives for the benefit of AVANGRID and customers. This involves active participation in industry/regulatory technical and policy working groups and presenting at municipal and industry workshops and/or conferences.
• Responsible for timely and successful resolution of customer issues related to program and product offerings through collaboration with key internal and external stakeholders.
• Proactively manage relationships and work collaboratively with the gas sales and products group, conservation and load management, key account and economic development teams to support achievement of AVANGRID and regulatory targets in these business areas.
• Identify and initiate process improvement through research, planning, change management and training activities to gain efficiencies which increase customer satisfaction, reduce costs and increase profitability.

Requirements:

• BA/BS + 5 yrs of relevant experience OR AA/AS + 10 yrs relevant experience
• Energy efficiency program experience.
• Knowledge in the areas of energy markets structures, state and federal energy law as and local regulations.
• Knowledge of and experience with one or more of the following facility types especially relative to customer needs/hurdles and energy usage: industrial process, new construction, control systems and/or retro-commissioning, HVAC systems, lighting systems and controls.
• Experience working in commercial and industrial program sectors.
• Experience working with one or more of the following: contractors, equipment manufactures & distributors, architects/engineers.
• Utility tariff & rate knowledge Electric & gas utility industry knowledge.
• Managing Program vendors and project management, Budgeting, Marketing and Outreach.
• Results oriented with strong critical and creative thinking, decision making and problem-solving skills.
• Strong computer skills (Microsoft Office, SAP, etc.)
• Attention to detail with strong analytical and negotiating skills.
• Excellent communicating and influencing skills with the ability to: present complex, technical topics to internal and external audiences of various sizes and knowledge levels.
• Write proposals, reports and other documents in a clear and concise manner to advance program initiatives from a business and regulatory perspective read and interpret tariffs, regulatory orders, federal/local regulations and reports.
• Strong cross functional team skills, desire to serve co-workers and provide customers with excellent service
• Proven ability to work independently

Nice to Have:

• CPA license and/or graduate business degree.
• CEM certification and/or PE license.
• Energy experience.
• Systems experience in SAP

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Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Renewables

Job Posting End Date: