The main responsibilities of an Operations Manager include managing the daily operations of the organization to ensure a seamless process flow. They also involve strategic planning and resource allocation, as well as supporting staff performance and development. The role requires a strong emphasis on quality management, including the establishment of control processes that meet industry standards and ensure internal customer satisfaction. Additionally, the Operations Manager is tasked with monitoring and adjusting schedules, streamlining processes, and ensuring that operational objectives align with business goals. The business is in start-up mode and the role will need to build new processes and controls as well as once complete move to operating them.
Tasks and Duties
An Operations Manager must carry out a variety of specific tasks and duties, including: